Anyone gotten DOA powermacs?

[usurp]

I live in Kuwait but have a US forwarding mailbox. I order most of my electronics from amazon and they get to kuwait within a few days but i pay extra shipping to the company that forwards my mail.

Anyway the place where i work at ordered 3 Dual 1.25ghz powermacs last year from a dealer in kuwait and all 3 had issues with freezes and kernal panics that required numerous visits to the local apple workshop but were all covered under warranty.

now i want to get a G5 powermac for myself. The Dual 1.8ghz G5 in kuwait costs $2782. Which is over 800$ more expensive then the amazon price and basically very close to the price of a Dual 2.5.

If i order a powermac off amazon i would have to pay around 280$ to have it shipped to Kuwait. so 1950$ for a dual 1.8 plus 280$ is 2230$. over 500$ saving.

My question is has anyone ordered a G5 and had problems with it that required it to be sent back to apple for a replacement or repair? Is it better to pay the extra 500$ and get it from Kuwait with the 1 year dealer warranty? If i get it from amazon i basically have no warranty..

i could use some advice.. thanks

[staph]

I can't speak for the G5s but freezes and kernel panics for MDD G4s are par for the course.

One can only expect so much from 3% of the market.

Possibly the G5s are better… given the reports about wake-from-sleep problems under 10.3.5, I wouldn't get my hopes up too far.

At any rate, it's got to be better than windows. Oh christ, yes.

Seriously, a crash once every three or four days is the least of your worries. Pick an OS which optimises workflow in the ordinary course of affairs.

-S

[kretara]

There is no doubt that Apple occasionally lets a lemon out of the factory but from what I have heard and seen, the G5's are pretty trouble free.
My G5 2 x 2ghz has been completely trouble free. Its been running 24 x 7 since June running Seti the entire time (among other things) without issue.


OTOH, my officemates 12" PowerBook had display issues from day 1. So far Apple has had the laptop for 7 weeks. They claim that there are no spare parts available. I'm calling BS. After about 3 weeks our IT mgr had a fit on the phone with Apple and they sent us the laptop. They said it was fixed but had the exact same issue as before. Apple refuses to replace the laptop with a new one (we bought from the online Apple store with EDU discount), so we have to wait for Apple to get their heads out of their asses and fix the laptop. Needless to say, our IT mgr says that we will not be buying anything else from Apple for quite a while.
Damn, this turned into a rant when I only ment to say that it seems that the PowerBooks/iBooks seem to have more issues than the G5's.

[staph]

As I said, it's a love/hate relationship.

Apple often gets it wrong.

They are still better than the competition.

This leaves us in Apple's rather indifferent, but at least vaguely sympathetic arms.

If only the rest of the world could be the same as me… then we would have the perfect anarcho-syndicalist state.

[usurp]

my G3 700mhz iBook had logic board problems after 1 year of use. i ended up selling it to a friend as spare parts. So i havent had a good history :S

[hype.it]

My first G5 worked for a while, like everything else in my home, it stays on 24/7. On the third or forth restart the thing died with a sudden bursting hiss, sounded like a capacitor popped or something. On returning it to Apple, they offered me a repair taking up to 2 weeks for something that was less then a weeks old.

I then exercised my Visa Card rights and demanded a New replacement or I'll be forced to ask Visa card to revoke the transaction. After some talks of possible negotiations, they asked me what i wanted. I repeated myself and demanded a New replacement. Afterwards, they ordered me a new replacement, also got them to ship it too my home, otherwise i'll write a online report about poor business and customer relations.... it worked :D Other than this, I've not had any problems with other hardware purchased for them. In fact they treat me quite well... Now.

[alcimedes]

i had one of the first dual 2.0Ghz G5's. my initial machine had a CPU problem. they actually asked me to ship it back directly to the Apple Engineers, instead of to an Apple Store. the Apple Store gave me a new replacement. the other 20+ we've ordered at work have been flawless. i know when i described my problem i got escalated immediately. it sounded to me like it was an unusual problem.

[usurp]

hype.it and alcimedes, thats the kind of problems i am worried would happen to me.
thats why i just decided i will get the powermac from kuwait although 500$ more expensive but atleast if anything goes bad i have someone to go back to and complain.

btw we have 3 apple dealers in kuwait and the one i quoted here was the cheapest. the other mac shop had the dual 1.8 for $3100! Also I was at this electronics shop yesterday and they had a Dual 2.0ghz with 2GB of ram for $5768!!! thats not a misprint.. a dual 2.0 with 2gb of ram for 5768!