View Single Post
Moogs
Hates the Infotainment
 
Join Date: May 2004
Location: NSA Archives
 
2007-03-14, 08:37

Well to be fair, I'm sure there are pockets of good service around the country. That's true of crappy ISPs, too. You'll always find some people who are happy because they've been fortunate enough not to have tons of connection problems, billing problems or whatever.

For VoIP, probably depends a lot on the local infrastructure, whether you happen to get a good installer, etc. I've just read plenty of horror stories, and to me the 911 thing is inexcusable on their part and the fact that it still exists a problem shows they're not really dedicated to solving it, just foot-noting it. Comcast has some of the same troubles, too, they just seem to be much better at solving them / avoiding them more often. And why don't they have the 911 problem? Because they've invested in the technology to avoid it. Vonage hasn't and won't AFAIK.

...into the light of a dark black night.
  quote