[commie000]

I am running iTunes on windows, and have been for about 2 years now. In the past few months though, I will turn iTunes on, and in a matter of hours, it will shut itself down with the message "iTunes has encountered a problem and needs to close. We are sorry for the inconvenience." I have been on countless help sites where I have gotten instructions to refresh, delete, renew, redownload, and restart everything from itunes to quicktime to norton antivirus. does anyone have a SUREFIRE way to beat this thing and let me listen to my music without worries? I'm not THAT technologically savvy, so the simpler the better please! thanks

[Kickaha]

After a few *hours*?

What version Windows, (including service pack), what version iTunes? What hardware?

Smells like a memory leak coupled with a poor virtual memory system, but that's a complete guess at this point.

[ThunderPoit]

we dont help no commie bastards round these parts

but on a more related note, do you know how to get to the event viewer in windows? there is an application log there that should contain information on what happened when itunes crashed. quickest way to get to it is click on start and go to run. then type eventvwr.msc
click on the application log and look for any errors logged by itunes and post what you can of them.

[commie000]

Originally Posted by ThunderPoit we dont help no commie bastards round these parts but on a more related note, do you know how to get to the event viewer in windows? there is an application log there that should contain information on what happened when itunes crashed. quickest way to get to it is click on start and go to run. then type eventvwr.msc click on the application log and look for any errors logged by itunes and post what you can of them.

Under Application Error Records, there are a lot of things that say "Application Error" under source with this description : Faulting application itunes.exe, version 7.0.2.16, faulting module quicktime.qts, version 7.1.3.170, fault address 0x0006f183.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.