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View Full Version : Dammit, I bought a power book on sept the 22


stits
2005-10-08, 06:52
and I find out on the 6th the very day I can return it that the next week they're upgrading them. This was my first mac purchase ever and I love it but I had no clue that apple doesn't do upgrades over time like dell but in leaps. WTF?!?!?!? Should I just keep it or go in after Wednesday and raise hell? I really feel kinda cheated that this is how apple operates with a 14 days return policy while their 3rd party resellers have 30 day ones.

euain
2005-10-08, 07:06
It is kind of fustrating granted - but you did get the computer you ordered. Apple haven't deceived you or sent you old stock.

You must have made a decision at some point that the PB you ordered was worth the money Apple wanted. I don't see on what basis you can "raise hell". You've still got a great laptop that should do all you ask of it for a few years yet.

Euain

turtle
2005-10-08, 07:09
Well first I don't think it is official that the PB's are being upgraded. Second, if it is that big of an issue to you then you could eBay your current one and buy the most up-to-date model should there be one.

I don't think Apple would take your old book and exchange it for a new model, but you could always call and try. I will say raising hell won't get you any further along. In most cases it stops all negotiations dead in their tracks.

Welcome to the nature of technology, as soon as you buy something it is already three generations too old. ;)

stits
2005-10-08, 07:16
Don't be such tools. This is my first mac. I thought apple was like dell as "gasp" upgraded their model like constantly. Obviously that's not the case. While nearly all of their 3rd party vendors have 30 day return policies apple has this 14 day policy...WTF!?!?!?!? I even asked the sales rep at the apple store here in vegas if they were coming out with new ones and he said not till February at the earliest......I'm very fucking upset over this. Frankly it makes me think that while apple makes great software and "okay" hardware they have shit for customer service.

turtle
2005-10-08, 07:33
Don't be such tools.
Would than mean helpful, like a mechanics tool would be? Strong and able? :confused:
I even asked the sales rep at the apple store here in vegas if they were coming out with new ones and he said not till February at the earliest..
Sales reps aren't told when new updates are coming out. Heck, fact is none of us know when the update will happen. I can promise you this though, everything will be updated or discontinued. There did that help you?

Once again, why freak out before it is official? Then again, why freak out after that? Did you get what YOU paid for? Don't bash a company because you aren't happy about your choice in timing to purchase. Quit being a victim in life and just enjoy your life. You got an AWESOME laptop as it is, enjoy it. If your that miserable of a person, sell it and get a Dell.

stits
2005-10-08, 07:47
No, I frankly feel cheated. If they come out with some earth shattering changes it's going on ebay and I'm going back to using a dell with slackware.

turtle
2005-10-08, 07:53
No, I frankly feel cheated. If they come out with some earth shattering changes it's going on ebay and I'm going back to using a dell with slackware.
Wow, so one sales persons ignorance is going to cause you to go back to Dell? No one cheated you, that's the point. Why not look at what you have now instead of what you might have had if you waited. :no:

stits
2005-10-08, 08:09
Wow, so one sales persons ignorance is going to cause you to go back to Dell? No one cheated you, that's the point. Why not look at what you have now instead of what you might have had if you waited. :no:

An apple store employees ignorance/lies. Yeah if had waited I'd still be using my 9300 and slackware. Great OS oay hardware but what uniformed sales reps. If he would have said I don't know. I would not be pissed as all frankly. I bought this because he said not for at least anought 6 months.

turtle
2005-10-08, 08:17
Well then if nothing else use this to learn to do your own research and not listen to the sales people. Some know what they are talking about, others, are just trying to make a buck. And still, I'm not even sure the was talk about PB's getting updated when you got yours.

Well I hope you cool down over this and just enjoy what you have. Life will move on and this won't be the last time you buy something just before it updates to a newer model.

MCQ
2005-10-08, 08:45
Lucky for you, this upgrade (if it occurs) sounds to be a marginal one at best. They aren't doing much based on what I've read so far, so even if it happens it probably won't be the type of major upgrade that will likely occur much later with the move to Intel.

Apple is extremely secretive about their upgrades, so sales reps are effectively kept in the dark also. Anything you hear from them is rumors and guesses, just like everyone else.

faramirtook
2005-10-08, 09:07
If the powerbook gets bumped 150 MHz, it'll be no big deal. Even if they add DDR2 memory, unless you're using really memory-intensive and cpu-intensive apps, you won't notice a difference.

There won't be any radical changes for 6 months or so, when the Intel transition starts. They're not going to to put a lot of effort into something that's going to be EOL'd in 6-12 months.

And everything will be universal binary by then, so your Powerbook won't be obsolete for a good 5 years or so, because mostly everything will be compiled for PowerPC and for Intel.

Lighten up.

iDorf
2005-10-08, 10:10
Geeee, I used to like my Key Lime iBook 'till I read this post. By "rights" I guess I'd be better off with a new Dell too!!!


NOT!!!!!!!!!!!!!!!!!!!!!!!!!!!

Quagmire
2005-10-08, 10:27
From the sounds of the update details, is that the only things that are changing is the type of ram and model of the CPU. Rumor's say DDR2 will go into the new Powerbooks and the PowerPC 7447A will get replaced by the PowerPC 7448. Which the speed difference between them is slim. The FSB goes to 200 Mhz, and the clockspeed to 1.7-1.8 Ghz. So nothing huge really. What Powerbook did you get though? Other rumors say the 17" might go HD due to the Manual saying the resolution was HD capable( don't remember the resolution though) back in February. Once again though these are all rumors. The sales rep probably only told you what he believed. Maybe he thought the next Powerbook was going to go Intel then. So suck it up and enjoy your Powerbook. Apple is so secretive, rumors can be wrong. The last time the Powerbook was updated was in January. So it is due.

Kickaha
2005-10-08, 11:01
stits, the sales reps at Apple find out the same day the rest of us do. Seriously. Nobody lied to you, nobody deceived you. They guess at when the next round will come out the same as everyone else. The guesses running around the net regarding the PowerBook *until this week* have all said January at the earliest. So y'know, the rep gave you the same info floating around the net. That's all.

And on that note: any news that the PowerBook is coming out next Wed is a GUESS. NOBODY KNOWS. Get used to it, this is how Apple works - in secrecy, even from their own employees that don't need to know.

So: a) The PowerBook may or may not come out on Wed. NOBODY KNOWS.
b) The Apple employees in the sales chain don't know any more than we do. NOBODY LIED.
c) If you had assumptions going into this that contradict the above, then that's your issue, not Apple's.

Relax. Wait and see what happens Wed before you get your panties in a bunch.

torifile
2005-10-08, 11:45
If you didn't do enough of your own research to even find out that Apple tends to upgrade their computers by "leaps" before dropping a couple grand, you sort of deserve what you get. :err:

It's really your own fault for not being an informed consumer. Lesson learned, I hope (even if there is no update).

ast3r3x
2005-10-08, 11:53
Even looking around this site briefly I think you'll see that everyone says, get a computer when you need it. You were probably happy with your purchase when you bought it, why shouldn't you be now? I agree it does kinda suck, but it doesn't make your computer any less awesome.

1)Why didn't you buy from a reseller?
2)You'd still be pissed if they updated them 31 days after.

Paul
2005-10-08, 12:24
minimal research (http://buyersguide.macrumors.com/) could have prevented this...

Kickaha
2005-10-08, 12:41
Well to be fair to stits, the big red "Don't Buy!" is new, but the days since last upgrade is pretty telling.

Of course, with the migration to Intel in the future, everyone's usual guidelines are in question, so... *shrug* I expected Jan.

Franz Josef
2005-10-08, 15:38
Don't be such tools. This is my first mac. I thought apple was like dell as "gasp" upgraded their model like constantly. Obviously that's not the case. While nearly all of their 3rd party vendors have 30 day return policies apple has this 14 day policy...WTF!?!?!?!? I even asked the sales rep at the apple store here in vegas if they were coming out with new ones and he said not till February at the earliest......I'm very fucking upset over this. Frankly it makes me think that while apple makes great software and "okay" hardware they have shit for customer service.You're not likely to get much sympathy with that approach. With minimal research you could have found out what the speculation is re future upgrades. Good software, OK hardware and sh*t customer service ? - try world-beating hardware / software and customer service second to none - http://www.guardian.co.uk/uk_news/story/0,3604,1585583,00.html .

As it is, you got what you paid for - you have one of the best laptops imaginable - as good on 12 October as it was the day you bought it. In your place I'd thank my lucky stars I have a great PowerBook and I would just enjoy the brave new world.

And if that makes you want to revert to Dell, then each to his own ....... :no:

Wickers
2005-10-08, 16:24
Ok well one thing I don't quite get is the "I feel cheated" comment.

I mean, you clearly NEEDED a power book on September the 22nd.
And Apple sold you a power book on that date.

:err:

So how do you feel cheated?

If you did not really /need/ to buy it on that date, and could have waited till the next revision (noting that the revision could come at any time, from a few days, to a few months)... then how is this Apple's fault? If you had truly needed to invest a large amount of cash in a new laptop, that day, then Apple provided you a solution for your needs at a price point you were clearly willing to pay.

alcimedes
2005-10-08, 17:05
I would bet the applestore guy was referring to an Intel switch, not just powerbook updates.

there won't be any major changes soon, likely just standard upgrades. The Intel switch will probably be early 2006.

stits
2005-10-08, 20:48
Ok well one thing I don't quite get is the "I feel cheated" comment.

I mean, you clearly NEEDED a power book on September the 22nd.
And Apple sold you a power book on that date.

:err:

So how do you feel cheated?

If you did not really /need/ to buy it on that date, and could have waited till the next revision (noting that the revision could come at any time, from a few days, to a few months)... then how is this Apple's fault? If you had truly needed to invest a large amount of cash in a new laptop, that day, then Apple provided you a solution for your needs at a price point you were clearly willing to pay.

I walked into the apple store in Las Vegas and said I wanted to buy a laptop but not if anything new was coming out. The guys name I think was scott I talked with two of them said nothing at all till febuary. I said great I'll take the 15 inch one with a super drive. I paid and was gone...no more than 3 min I kid you not. So yeah when APPLE tells me one thing I feel cheated.

holbox
2005-10-08, 20:56
No, I frankly feel cheated. If they come out with some earth shattering changes it's going on ebay and I'm going back to using a dell with slackware.







Don't wait ! Go back to Dell right away. You'll never be happy.

You got exactly what you asked for - paid the price you were satisfied with and still you're miffed??? :no:

Joshua
2005-10-08, 21:23
I feel for you dude, I really do. But YOUR the one coming off as a tool!! Go to the Apple store with that attitude, you'll get real far. Hey, while your at it, DEMAND to talk to this guy called Steve Jobs, he has tons of pull.

Like I said, I feel for you, but you should know better dude, I've been waiting, and waiting and waiting for my mini, but this damn Special Event came up, so I'm waiting, just in case.

An informed shopper is a happy shopper.

Good luck either way, it's still a great machine (wish i could afford one)

stits
2005-10-08, 22:01
You're all fucking insane. They said if a new one comes out no problem they'll swap it.

turtle
2005-10-08, 22:04
...coming off as a tool!!
Ok, am I too old or what? What the heck is being a tool? :confused: Last I checked a tool was a helpful instrument used to aid in completion of a task.

709
2005-10-08, 22:04
You're all fucking insane. They said if a new one comes out no problem they'll swap it.
:lol:

Joshua
2005-10-08, 22:10
You're all fucking insane. They said if a new one comes out no problem they'll swap it.

Dude!!

I highly doubt any Apple salesperson said that.

Apple has a long reputation for secrecy, one reason (i'm assuming) is that if they announce new products, sales would drop (but i think that applies to any company) so for that reason, I doubt a sales person would actually say that, cause it is in direct violation of Apple policy.

Besides, you should know better. I search the net for weeks/months whatever before making a purchase, especially of that magnitude.

But we're missing the BIGGEST point. What are you pissed about? There have been no updaes. You're pissed about what you think is going to happen.

If they do update them, just return it, pay the restocking fee, and get the one you want.

turtle
2005-10-08, 22:10
You're all fucking insane. They said if a new one comes out no problem they'll swap it.
Boy you have have won our hearts and have earned many brownie points. I think I know the best place for you... um, yep here it is (http://forums.us.dell.com/supportforums). Maybe you should try there. Then again what about reading something like this (http://www.amazon.com/gp/product/0671723650/103-8440987-2718260?v=glance&n=283155&n=507846&s=books&v=glance), or perhaps this (http://www.amazon.com/gp/product/0883681072/103-8440987-2718260?v=glance&n=283155&s=books&v=glance).

Joshua
2005-10-08, 22:13
Boy you have have won our hearts and have earned many brownie points. I think I know the best place for you... um, yep here it is (http://forums.us.dell.com/supportforums). Maybe you should try there. Then again what about reading something like this (http://www.amazon.com/gp/product/0671723650/103-8440987-2718260?v=glance&n=283155&n=507846&s=books&v=glance), or perhaps this (http://www.amazon.com/gp/product/0883681072/103-8440987-2718260?v=glance&n=283155&s=books&v=glance).

:lol: :lol: :lol: :lol: :lol:

Thats classic!!

stits
2005-10-08, 22:16
Ok, am I too old or what? What the heck is being a tool? :confused: Last I checked a tool was a helpful instrument used to aid in completion of a task.


Calling someone is a tool it like calling them a dick. It also means a person used to carry out the designs of another...think mac fan boy.

You see if I call Dell and ask if something new is coming out they tell me to wait a month. I expected the same from apple. when I asked an apple employee that question I would have expected an honest answer. If would have said "I dont know no one does" I would in no way shape or form be angry because I would have gone and done some research...research I thought he had done.

stits
2005-10-08, 22:19
Dude!!

I highly doubt any Apple salesperson said that.

Apple has a long reputation for secrecy, one reason (i'm assuming) is that if they announce new products, sales would drop (but i think that applies to any company) so for that reason, I doubt a sales person would actually say that, cause it is in direct violation of Apple policy.

Besides, you should know better. I search the net for weeks/months whatever before making a purchase, especially of that magnitude.

But we're missing the BIGGEST point. What are you pissed about? There have been no updaes. You're pissed about what you think is going to happen.

If they do update them, just return it, pay the restocking fee, and get the one you want.

They changed their restocking system from 30 to 14 days. It doesn't matter any longer. Oh and when I go there on Wednesday if they upgrade them I was told to discreetly point out the person that told em this and they'll reprimand him.

Paul
2005-10-08, 22:20
You're all fucking insane. They said if a new one comes out no problem they'll swap it.
So what are you worried about?! Just take it back to the store to have it swapped on thursday and get the new machine...

Joshua
2005-10-08, 22:29
I'm not calling you a liar, but I regularly visit three Apple stores (Santa Monica, Costa Mesa and Rancho Cucamonga). On two occasions from two different stroes I asked about inside info (when Tiger was coming out, and recently about the mini updates) and these guys were like secret service, they didn't say a thing.

Again, your getting pissed about something that hasn't happened.

You acting like they upgraded the PB to a intel Dual Core 3.0.

Besides, blasting everyone isn't helping you is it? (and it looks like you have no where else to turn really, well unless you go back to the Apple dude that has all the inside info :lol: )

stits
2005-10-08, 22:39
I'm just going to point him out to the manager if I return it after Wednesday. I think it's obvious he fucked up big time from an apple employee perspective. the only reason I'm ticked at anyone at this forum is because they think I should be happy with something I bought under what looks to be false pretense. If you walked into a store and said you wanted to buy something but not if it's going to be replaced in a few weeks and were assured that would not be the case only to find out that it was how would you feel? You would be very....very angry.

turtle
2005-10-08, 22:40
Calling someone is a tool it like calling them a dick. It also means a person used to carry out the designs of another...think mac fan boy.

Well I must say I would recommend you just start over on this forum. You're not really making too many friends here and what's worse is we really do try to help people here.

To rant is one thing, to drop yourself to the school yard level and name call is worthy of Dell. Maybe if you stop and try again you might find people here more responsive in a positive manner. There are many people here who are very helpful in many areas, not just tech support.

Stop, let go of your over grown ego and pride and breath. Life will move on and it will all be ok. ;)

FFL
2005-10-08, 22:42
You're all fucking insane.
Whenever there is one individual in a group who is calling everyone else in the group "insane," it's usually pretty easy to figure out what's going on.
;)






Unless the individual is the doctor in charge of the group therapy session, of course.

turtle
2005-10-08, 22:47
...how would you feel? You would be very....very angry.
Actually, I would do my research before I went to buy. I never listen to sales people because they are there to make money. I can get general info about something from them, but they aren't going to be my reason to or not to buy something.

When I bought my wife her van is a great example. I didn't need the salesman to tell me about the van, only specific features. He didn't sell me the van, he only did the paperwork. I was going to buy it before I drove on the lot.

Taking out your frustration on a salesman, who gave what to him was most likely accurate info, isn't going to help either. Take a minute to stop and think about this whole issue. Is you life really this troubled by a laptop purchase? Isn't there more to your life than this? Breath man, you just gotta breath.

alcimedes
2005-10-08, 22:57
You see if I call Dell and ask if something new is coming out they tell me to wait a month. I expected the same from apple. when I asked an apple employee that question I would have expected an honest answer. If would have said "I dont know no one does" I would in no way shape or form be angry because I would have gone and done some research...research I thought he had done.

Yes, because every month they will likely make an at least minor change somewhere across the product line. If you call them a month later they'll tell you to wait another month. And so on until it's a year later and you're still waiting to not get screwed by buying a product in the most rapidly changing field in the world, because you're afraid something new will come out.

As for the person at the Apple store saying "Don't worry, we'll replace it if something new comes out", was it the same person that told you there would be nothing new until Feb? If not, do you think that person knows any more than the other sales person did?

Here's a reality check. If you need a computer, buy one. If you're paranoid that something new might come out before you make a $3,000 purchase, do some basic research prior to buying. If you're concerned with your current purchase, e-bay it now and cut your imagined losses.

The people who work at the Apple stores are sales people. Anyone who walks into any type of store, and expects a sales person to do anything beyond trying to sell them something is a tool.

ast3r3x
2005-10-08, 23:26
OOohhh, I have that How to win friends and influence people book! Well it was a free audio book :D

sirnick4
2005-10-09, 00:34
I wish I had a 15'' Powerbook with a Superdrive :\

It's a pretty sweet machine if you ask me :)

PB PM
2005-10-09, 01:09
Yup I'm with the others on this. After my 6 year old Lombard Powerbook G3 L2 cache died last week (ie no more OSX) I went into the apple store in my area last Tuesday. The salesman said, "Uh wait... new ones might be coming out next week." So I'm waiting, its their loss the longer I wait as far as I can tell. I was more than willing to get the 1.67Ghz 15 inch model, but hey one week is no big deal. If nothing comes out next week I'm getting it.

Wickers
2005-10-09, 02:45
Actually, I would do my research before I went to buy... (snip)

Bingo!

Multi-thousand dollor buy... do research. Simple as that.

Would you go to a used car lot not knowing anything about cars? I sure hope not, but then again, they stay in business somehow. . .

Jason
2005-10-09, 08:17
Back in June I dropped around 2400 on a 15" PB with basically all options maxed out. I did this on the recommendation of a few guys on here (hi Track_40!)

What I also did was visit this forum frequently for the six months leading up to my purchase. When you're spending this kind of money, it pays to be informed about updates etc. The people who post on Think Secret are helpful and give good advice.

It might have helped to have done a little 'groundwork' before you spent so much money.

BarracksSi
2005-10-09, 10:01
Cripes... getting upset over something that hasn't happened yet... I would hate to go through life being saddled with such paranoia...

PKIDelirium
2005-10-09, 12:17
Would you like some cheese to go with that WHINE?

You didn't get cheated, you got an excellent laptop that will run great for a long time.

torifile
2005-10-09, 13:19
The only reason I feel slightly sympathetic for this guy is because with every rev., you can get the previous rev. for slightly cheaper (while they're in stock).

turtle
2005-10-10, 15:02
That's it!!! I can't wait for the 12th anymore. I'm throwing my hands up. After re-reading this thread I must follow stits and just get a Dell!!!


http://kellyent.dyndns.org:8080/an/dell.jpg

:devil: :devil:

I couldn't resist. :D

deuce868
2005-10-10, 22:21
The only reason I feel slightly sympathetic for this guy is because with every rev., you can get the previous rev. for slightly cheaper (while they're in stock).

Is this available on their website or somewhere else? I've been thinking of getting my first mac and would love to save some $$ on a 17" PB.

LudwigVan
2005-10-10, 23:01
At the Apple site, you can go to the Apple Store (http://store.apple.com/1-800-MY-APPLE/WebObjects/AppleStore) and check out their refurbished stock (look for the red "Save" tag on the page). The stock there ebbs and flos, so keep checking back often.

Someone else can fill you in on internet sites outside of Apple that deal with refurbs or unsold stock.

Franz Josef
2005-10-11, 06:38
Is this available on their website or somewhere else? I've been thinking of getting my first mac and would love to save some $$ on a 17" PB.As LV said, check the website, savings are often 20-30%. If you're outside the US, the refurb website may not open 24/7 but it will tell you on the homepage when it's next open for business.

alcimedes
2005-10-12, 14:00
OMG WTF BBQ~!!!!

This whole thread was for NOTHING!!!

turtle
2005-10-12, 15:32
OMG WTF BBQ~!!!!

This whole thread was for NOTHING!!!
Yeah isn't it great!!! I was going to get on here and write something about how dumb stits really is but I just can't bring myself to tell him how low he must feel for making an ass of himself after nothing happened. I mean please know I was ready to write about how much it must suck "to go through life being saddled with such paranoia...", but after this event I just can't bring myself to rake him over the coals like that. Heck he probably won't show back up because I upset him so much and he really did get a Dell.

So with that being said I'm not going to post on here what a loser he must feel like having gone through all of this as he is probably now standing in that Apple store with his PB in hand and mouth on the floor. Who needs to say something about going through a life that sucks that bad when it would seem Steve did a good enough job for us.















:D

I know, there's hope for Tuesday!