msazone
2005-10-08, 13:24
I just found out a Taiwan website, "AppleNeverCares". :eek:
It seems like many people hate the Apple customer service in Taiwan. Long waiting for repairing a Mac, sales men don't have enough knowledge about Macs, service people unfriendly, nobody replies customers' calls and so on... :(
There are many articles about what Apple Taiwan has done to them. One example is written in English. I quote a part of it as the following
...
And I had purchased 3 years of Apple Care! No luck. Even though I had asked the head of Apple Care to contact me, I got NO call from him, no customer service, no satisfaction. I wish I had purchased my machine in the U.S. I think the Apple Care service would be better there. They should call it Apple-Taiwan-Doesn't-Care! That would be more accurate than Apple Care.
...
The website is at http://help.mac.to/blog/
Maybe we should let Apple US knows the issue, otherwise, it may keep hurting Apple market in TW.
It seems like many people hate the Apple customer service in Taiwan. Long waiting for repairing a Mac, sales men don't have enough knowledge about Macs, service people unfriendly, nobody replies customers' calls and so on... :(
There are many articles about what Apple Taiwan has done to them. One example is written in English. I quote a part of it as the following
...
And I had purchased 3 years of Apple Care! No luck. Even though I had asked the head of Apple Care to contact me, I got NO call from him, no customer service, no satisfaction. I wish I had purchased my machine in the U.S. I think the Apple Care service would be better there. They should call it Apple-Taiwan-Doesn't-Care! That would be more accurate than Apple Care.
...
The website is at http://help.mac.to/blog/
Maybe we should let Apple US knows the issue, otherwise, it may keep hurting Apple market in TW.