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View Full Version : if shipping date not met, can I change order?


richal257
2006-08-30, 15:49
I received this:

To Our Valued Apple Customer:


Thank you for your recent order with the Apple Store online.

We are unable to ship your MacBook by the date given when you placed
the
order. It is expected to ship on or before 8/31/06.

We sincerely apologize for any inconvenience this delay may cause.

If you would like, you may visit our self-service website at
<http://www.apple.com/orderstatus> to change or cancel your order
anytime
before it is shipped.

You may check the status of your order at any time by visiting our
online
order status website at http://www.apple.com/orderstatus. Tracking
information
will be emailed to you as soon as your order has been shipped.

We appreciate your business and your patience. Thank you for shopping
at the
Apple Store.

Sincerely,
Apple Store Customer Support

If it doesn't ship tomorrow, can I change/cancel my order? (I want a different memory config)
I should note that I did try to change it this past week, but apparently it is "being prepared to be shipped" and thus, I can change nothing.

torifile
2006-08-30, 15:53
It sounds like if it hasn't shipped, you can change it. Why wait until tomorrow? Do it now, if you want to change it - but beware that it'll likely send you to the back of the queue if you make change to the config.

richal257
2006-08-30, 15:55
torifile,

I have tried to change it! But I get a message from the applestore website saying that my order is "being prepared to be shipped" and that in fact, I can NOT change/cancel it.

Yontsey
2006-08-30, 16:07
call them