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Originally Posted by Luca
No, it's free to get a shipping box. It costs $50 to get tech support for software issues. For example, "I'm having a hard time installing OS X, could you help me?" is a $50 phone call. "My computer is broken, send me a shipping box" is a free call. They will probably first run you through a few things to make sure it's actually a problem, but I think if you really insist (maybe exaggerate the problem a bit... nothing too off-the-wall, but make it sound serious), they'll probably send you one.
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True.
You might change the "it works 70% of the time" to make it a bit worse than it is. You might also mention other power mgr. type problems, such as going to sleep and not waking up.
It's going to be a gamble, no matter what route you take. Good luck!