Quote:
Originally Posted by turtle
Was there a recall/repair thing for Pros that addresses "cracking" in the unit? I realize my right bud now crackles bad. Granted, I'm normally using them on the treadmill so I assumed it would be just earwax and bouncing, until I wasn't running and just turning my head for something and heard it. (Never mind that I don't have THAT much earwax going on.
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There is not a recall, but there is a quality program. You can arrange it online through Apple's service webpage, or you can take them into an Authorized Service Provider for facilitation. Expect about a week.
We see a couple pairs/week with the issue.
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