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Luca
ಠ_ರೃ
 
Join Date: May 2004
Location: Minnesota
 
2005-11-06, 10:49

But yeah, the main concept of Apple Care is to give you warranty coverage for hardware failures caused by parts wearing out from normal use. Hard drives sometimes die within a year, and sometimes they die within three years. Should it be Apple's responsibility to give you a lifetime warranty on a hard drive that they didn't manufacture? AppleCare is mostly to cover wear and tear—nothing should fail in one or even three years, even under normal use, but sometimes it does, and that's generally an indicator of hardware that may have been slightly defective from the beginning.

Now, what you should not have to do is buy Apple Care just so you don't have to pay for Apple to fix their own design flaws. The lower RAM slot issue is a design flaw and by all rights, Apple should acknowledge the problem and give free motherboard replacements to people who have that issue. Based on Apple's response to previous problems like this one, I'm guessing they're considering their options at the moment. They're not going to admit to the problem immediately—they will probably think about it for a while, try to come up with a fix, and maybe then they'll announce a recall. But they're not going to come out and say "Hey, we're making defective PowerBooks! Just sit tight while we figure out how the hell to fix them!" Sales would plummet. They'd have to announce that they had already fixed the problem before they can admit to it, I think.
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