I’m honestly thinking the same thing Paul.
All they’d have to do is look at my purchase history. Hell, even just the last year. Two iPhone 11 pros, a new MacBook Pro, two AirPods, so many damn subscriptions I don’t even remember them all, etc..
This is.a base level iMac we’re talking about here. The cost to Apple is minimal compared to what I’ve spent over the last however many years.
Just feels like an easy problem to solve and I’m being bounced around from person to person because they’re following some script and no one is taking the time to actually look into this.
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