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psmith2.0
Mr. Vieira
 
Join Date: May 2004
Location: Tennessee
 
2016-03-17, 14:03

Yeah, I would expect that sort of thing if she'd bought it at Best Buy or (if they were still around) CompUSA (places where you just expect/assume general Apple cluelessness). But to have such a thing happen at an actual Apple Store (them recommending a set up that isn't going to work) is pretty weird.

I've not been to an Apple Store in three-and-a-half years, but I've never encountered any less-than-knowledgeable employees/help (especially back when I used to haunt them regularly, a decade ago).

Guess they're easing up on that end of operations too. Are they just hiring anyone off the street now, including folks with no Apple background/knowledge/interest/passion, and skimping on the training?

It isn't like these are obscure, old devices purchased second-hand via Craigslist. Someone in the chain of the various Apple Store employees she interacted with should've looked at the two items, assumed they were being bought to use together and spoke up.
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