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iFerret
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Join Date: Jun 2005
Location: New Zealand
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2006-12-27, 18:02

Standard iTunes install guide thingy: Make sure to follow every step!

If it didn't come with a CD (which, obviously it didn't, becuase you said about downloading iTunes), make sure you've downloaded the absolute latest iTunes from Apple's website (it comes with QuickTime as well). Make sure that there is no other version of iTunes or QuickTime on your computer. If so, uninstall it/them now.
Download iTunes and load the .exe.
Follow the steps and it should work. If it doesn't :see below.

Are you sure you're an admin?

To address your problem:
First thing - restart your computer. See if iTunes' icon appears anywhere (desktop, start bar, quick launch, etc.) if not, then load up the CD/.exe and try to install again.
Second thing - run the installer. At the point where it closes, open the Task Manager and check to see if there are any mentions of iTunes, installer, QuickTime, Apple, iPod and that sort of thing. If so, then the installer is still running to a certain extent, but not properly.
Third thing - check 'Processes' in the Task Manager. See if there are any mentions of iPod, iTunes, QuickTime, Apple, installer, etc.

Once you've done that, get back to me.


iTunes should install and work on the set-up you've described. And if everything else works, it's not a hardware issue- so we can localize it to something you've done, a buggy installer or a conflict somehwere. Are you sure you're an admin?
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