First off, nearly every smartphone has WiFi. The only one I can think of that doesn't is the original Palm Pixi, which is only on Sprint. The Pixi Plus on Verizon does have it.
Secondly, if she finds the iPhone to be too difficult or frustrating, I don't see how an Android phone could possibly be an improvement. I guess maybe a WebOS phone could work, either the Palm Pre or Pixi.
Has she expressed any preference for a hardware keyboard perhaps? A lot of people have trouble getting used to software keyboards. I am fine with them and hardly ever use the hardware keyboard on my phone (I use Swype instead), but a lot of people would rather have a slide-out keyboard so they are more sure of which key they're hitting. In that case I guess the Motorola Droid 2 might be a good one.
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