you can get 10.3 for $70 from the edu store... but I would suggest you wait a few months for Tiger to come out. As for your problem... do you have the latest version of iTunes installed?
This may be your problem:
Quote:
Originally Posted by Apple.com/ipodshuffle/specs.html
from here
Mac system requirements
Macintosh computer with USB port(5)
Mac OS X v10.2.8 or Mac OS X 10.3.4 and later (Mac OS X 10.3.6 or later recommended for use with low-power USB ports)
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So maybe the problem has to do with the USB 1 ports?
Your best bet may be to give Apple a call as your iPod shuffle is certainly under warranty.
Your second best bet would be getting someone to send you over a copy of the .pkg to download...
Have you tried checking the "download packages to desktop" option in software update?
Also you say you have a Power Mac, but then you refer to iMac a few times... do you have two computers or one?