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Chinney
Veteran Member
 
Join Date: May 2004
Location: Ottawa, ON
 
2009-11-22, 20:57

Quote:
Originally Posted by joveblue View Post
Lots of coffee shops only have 2 sizes. Usually the large would be about the same size as the medium in other shops. So "the popular demand" for a medium size is probably imaginary, unless a lot of people are asking for a bigger (jumbo) size, which is really more coffee than anyone should be drinking in one hit.
Maybe it's a psychological artifact, but many people will still want the "medium". I think that Capella's chain is being a bit hard on her by putting her out there without being able to offer a medium. Guaranteed to generate complaints, which she has got to field.

Also, quite aside from the psychological effect, having just two sizes does mean that there is less of a chance that one of those sizes will correspond with the exact size the customer wants.

When there's an eel in the lake that's as long as a snake that's a moray.
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