Two things:
1) Does it have the FD?
2) If it wasn't a difficult process, Apple would be hammered with "I demand a replacement" requests. It needs to be difficult, and glad it got taken care of. 
- AppleNova is the best Mac-users forum on the internet. We are smart, educated, capable, and helpful. We are also loaded with smart-alecks! :)
- Blessed are the peacemakers, for they shall be called sons of God. (Mat 5:9)
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