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Chinney
Veteran Member
 
Join Date: May 2004
Location: Ottawa, ON
 
2009-11-22, 15:08

I am alarmed by the degree of rudeness in some of those stories. Not surprised, mind you, because I am aware that politeness is on the decline generally in our society. It's still not all that bad around here (I've never witnessed or heard about anything that is like what you describe), but not too great either, and, in my opinion, on the decline.

I do think, though, that your coffee shop should incorporate a medium size. That's no excuse for rudeness on the part of customers...but it might justifiably make them think twice about coming back if you don't offer a size that corresponds with the amount they usually drink.

When there's an eel in the lake that's as long as a snake that's a moray.
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