Quote:
Originally Posted by kieran
Just wish there was a way I could walk to the Apple store, turn mine in, and get a replacement.
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It never would've occurred to me that you
couldn't. I guess they're just mostly for the front-end, feel-good part of the equation vs. truly throwing a loyal customer a lifeline. And that a $1T outfit wouldn't cover shipping back for
their defective machine speaks volumes, especially since this isn't the first go-around on this issue with it. Unbelievable.
Someone there needs a smack. This just isn't good service or being helpful, I don't care who it is...Apple or some local, mom-and-pop shoe store.
Quote:
Originally Posted by kieran
This has been taking forever to deal with a recurring issue. Super frustrating.
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I'm sure! Nothing worse than something not living up - multiple times - to what you pay for it (no Mac in existence is a cheap, throwaway/impulse purchase, after all). But
then to have to run a damn obstacle course of numerous phone calls, emails, explaining to multiple people, buck-passing, stonewalling, cheapskating, etc. on top of it? Yikes...