View Single Post
kscherer
Which way is up?
 
Join Date: Aug 2004
Location: Boyzeee
 
2015-10-28, 17:27

Unfortunately, Apple won't sell us the battery until we have a repair scheduled through GSX.

Otherwise, I'd hook you up!

"No parts direct to the customer, period."

Honestly, their thinking is that a customer will foul up the install (which happens) and then blame/sue Apple for their mistake (which happens) so the condition of our service contract with Apple says we cannot sell Apple service parts to the customer unless we install it. End of story, and failure to comply results in our service department getting the kaputzka!

- AppleNova is the best Mac-users forum on the internet. We are smart, educated, capable, and helpful. We are also loaded with smart-alecks! :)
- Blessed are the peacemakers, for they shall be called sons of God. (Mat 5:9)
  quote