Quote:
Originally Posted by Moogs
That's too bad. No cell company I've ever used has shown more unethical billing and customer service practices than Cingular / AT&T. They were truly awful. Had to make spread sheets of my calls to prove they were padding my bill / call time, and they still gave me a hard time about it. Cingular sucks.
Verizon has been a much more reliable service billing-wise, and at least as good phone performance wise.
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Funny, my wife & I had the exact opposite experience. Wifey went with Verizon on a 12 month contract and they didn't get a single bill right during that whole year. Not a single one! She had to call every month to get her charges corrected. Now we have Cingular and with the rollover plan we have about 10 zillion minutes banked. Haven't had any problems with their billing in over 2 years and their service is more solid in my home area.