It was T-Mobile in Washington state that called to inform us (we're in PA) that my wife had been a victim of identity theft. We were so paranoid with the poor T-Mobile fraud prevention guy on the phone, basically refusing to give him any of our personal information. We could tell he had gone through that a lot, though. You never really think about it, but there's not a lot somebody like that can say on the phone to prove to you that they aren't scamming.
Ugh.
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