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drewprops
Bastard
 
Join Date: May 2004
Location: Atlanta
 
2013-04-02, 18:31

A few months ago I took my 3Gs to the Apple Store and they confirmed that I'm qualified for the battery replacement program.

I'd like to go ahead and wipe the phone before I take it in to them, but will that be a problem for them?

I'd really rather not have any of my data available, pedestrian as it may be.

Is there any reason why they wouldn't want me to wipe it ahead of time?

They ought to be able to check it to see that it's mine, right?

What about the SIM card? I assume I leave it in and they swap it out?


...

Steve Jobs ate my cat's watermelon.
Captain Drew on Twitter
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chucker
 
Join Date: May 2004
Location: near Bremen, Germany
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2013-04-02, 18:37

I don't see any reason they'd care about whether your data is on there; they can check that it's yours based on the serial number, which never gets wiped. Still, why not just ask them?
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drewprops
Bastard
 
Join Date: May 2004
Location: Atlanta
 
2013-04-02, 18:58

I called and asked and the girl on the phone didn't seem to understand my question, and just said a few times "it's okay, they'll wipe it for you" instead of "oh sure, whatever you want". I think I'll take it in there wiped and deal with things from there. Easier to ask for forgiveness than ask for permission.

Or for persimmons, for that matter.


...

Steve Jobs ate my cat's watermelon.
Captain Drew on Twitter
  quote
addison
Formerly “AWM”
 
Join Date: May 2009
 
2013-04-02, 19:33

I wouldn't bring anything in there that you don't want people to see. When my wife worked there guys in the back would spend time looking through people's hard drives. Usually looking for porn.
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Dorian Gray
Veteran Member
 
Join Date: May 2005
Location: Paris, France
 
2013-04-03, 10:44

Can’t you wipe the phone from a menu option in under a minute? That’s what I did with my iPod touch (running iOS 6) when I sold it. If that’s possible, you could take the phone into the Apple Store and wipe it before handing it over – after getting an okay on that.
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Yontsey
*AD SPACE FOR SALE*
 
Join Date: Apr 2005
Location: Cleveland-ish, OH
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2013-04-03, 11:10

Quote:
Originally Posted by Dorian Gray View Post
Can’t you wipe the phone from a menu option in under a minute? That’s what I did with my iPod touch (running iOS 6) when I sold it. If that’s possible, you could take the phone into the Apple Store and wipe it before handing it over – after getting an okay on that.
That is correct. When I swapped out my iPhone 5, I did that right there at the counter before I handed over the phone. They actually told me to do it.

You go to:
Settings > General > Reset, and then just Erase All Content and Settings.

Die young and save yourself....
@yontsey
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turtle
Lord of the Rant.
Formerly turtle2472
 
Join Date: Mar 2005
Location: Upstate South Carolina
 
2013-04-03, 18:07

Every time I've swapped an iDevice I end up wiping it from home using Find My Phone. Basically they are all always paired to Apple's in store WiFi and I just don't think about it until after the fact. They also are always locked so they have to spend time getting to the data without the pin which they don't really have the luxury to do.

Louis L'Amour, “To make democracy work, we must be a notion of participants, not simply observers. One who does not vote has no right to complain.”
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