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Messages disappearing from Mail.app


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Messages disappearing from Mail.app
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kieran
Tweeting @kierankelly
 
Join Date: Jan 2005
Location: New York City
 
2021-05-23, 14:07

I just got my new iMac on Friday and I have had an issue with mails being deleted and/or moved to archive. Not sure why..

When I try to recover the emails by importing the emails into Mail.app, the messages won't copy.

There are no filter/rules on for the accounts, as far as I know. The one in particular that tI'm having issues with is an iCloud account. I improved 4th backed up mailbox and when I try to move the messages, they don't stay in the inbox.

Any clue here?
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chucker
 
Join Date: May 2004
Location: near Bremen, Germany
Send a message via ICQ to chucker Send a message via AIM to chucker Send a message via MSN to chucker Send a message via Yahoo to chucker Send a message via Skype™ to chucker 
2021-05-23, 14:21

Does this happen after trying to move a message?

If so, you're probably running into… a rather frustrating severe bug new to Catalina and Big Sur.
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kieran
Tweeting @kierankelly
 
Join Date: Jan 2005
Location: New York City
 
2021-05-23, 14:24

Those are the exact problems that I'm running into.

I imported the mailboxes and tried to move the message, sand they disappear entirely. No idea what to do about it.
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chucker
 
Join Date: May 2004
Location: near Bremen, Germany
Send a message via ICQ to chucker Send a message via AIM to chucker Send a message via MSN to chucker Send a message via Yahoo to chucker Send a message via Skype™ to chucker 
2021-05-23, 15:07

I'm afraid your best bet right now is to use a different mail client like Postbox, MailMate, Thunderbird (and, optionally, to report this to Apple so maybe they start taking it seriously after two years 🙄).
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kieran
Tweeting @kierankelly
 
Join Date: Jan 2005
Location: New York City
 
2021-05-23, 15:36

Are there any other emails clients that will import box files?

The emails keep disappearing, but I have a local backup I'm trying to import.

Last edited by kieran : 2021-05-23 at 15:55.
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drewprops
Bastard
 
Join Date: May 2004
Location: Atlanta
 
2021-05-23, 19:59

Oh my god, this is terrifying.


...
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kieran
Tweeting @kierankelly
 
Join Date: Jan 2005
Location: New York City
 
2021-05-23, 20:42

You're telling me. I've spent all day trying ot figure out how to solve this.

My biggest concern now is the email address that we set up for my daughter. We have been sending emails to her randomly over the last two years and all of those emails disappeared. I have the full export with all of the detail, but when I imported, only the emails came back, none of the attachments, which are photos, videos, etc...

Definitely not a fun day....
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turtle
Lord of the Rant.
Formerly turtle2472
 
Join Date: Mar 2005
Location: Upstate South Carolina
 
2021-05-23, 20:44

I've been using Spark for a long time and love it. I use it on my phones and Macs. I've not had any issues with it at all and get way more features than stock Mail.app.

Louis L'Amour, “To make democracy work, we must be a notion of participants, not simply observers. One who does not vote has no right to complain.”
MineCraft? mc.applenova.com | Visit us! | Maybe someday I'll proof read, until then deal with it.
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