BANNED
I am worthless beyond hope. Join Date: May 2004
Location: Inner Swabia. If you have to ask twice, don't.
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So I just got a new 17" lappy and it has a clearly visible dark patch on the screen... what do I do when contacting applecare?
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ಠ_ರೃ
Join Date: May 2004
Location: Minnesota
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Uh... tell them it has a dark patch on the screen?
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BANNED
I am worthless beyond hope. Join Date: May 2004
Location: Inner Swabia. If you have to ask twice, don't.
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hmm...
that might actually work... i was expecting a fight... |
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Veteran Member
Join Date: May 2004
Location: Chicago
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If you've got a messed up notebook that's brand new they're usually very accommodating of things like that. If they try to put up a fight, just make sure you fight harder.
Come waste your time with me |
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BANNED
I am worthless beyond hope. Join Date: May 2004
Location: Inner Swabia. If you have to ask twice, don't.
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On a related note: does any body know of a way to get a screen of a uniform color?
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Rocket Surgeon
Join Date: Feb 2005
Location: The Canadark
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Exactly the same problem here with my original 17" Powerbook.
Applecare fixed it, no fuss. So call 'em! |
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BANNED
I am worthless beyond hope. Join Date: May 2004
Location: Inner Swabia. If you have to ask twice, don't.
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They are fighting it being fixed... bastards.
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Senior Member
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Ask to talk to customer relations
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Veteran Member
Join Date: May 2004
Location: Chicago
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Or just fight harder. You'd be surprised how far the words, "can I talk to your supervisor?" will take you.
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Member
Join Date: May 2005
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Ask for Steve
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BANNED
I am worthless beyond hope. Join Date: May 2004
Location: Inner Swabia. If you have to ask twice, don't.
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I hung up and tried again.
This time I got a Canadian. She got me a dispatch number... GO Canuckians! |
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BANNED
I am worthless beyond hope. Join Date: May 2004
Location: Inner Swabia. If you have to ask twice, don't.
|
So...
It turns out that they had to replace the entire screen... Sucks for them. |
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BANNED
I am worthless beyond hope. Join Date: May 2004
Location: Inner Swabia. If you have to ask twice, don't.
|
And as a final chapter...
I couldn't recover the files off my old laptop because my new lappy couldn''t make a mount point because the prior drive was too fucked. Well.. so it goes... |
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