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Yochanan · 2005-06-27, 01:53

I tried opening it a little while ago, but no window came up. I looked at the dock to make sure that I had launched it, and sure enough there was little black triangle underneath it. So I right clicked it, got the pop-up, and tried to quit. Nothing happened. It was still up there. So I tried to go to the Activity Monitor and see the red writing that says (not responding), and try the stop sign. The quit doesn't work, the force quit doesn't work either. I try the Command-Option-Escape and pick the iTunes app. Force Quit� it leaves the list. So I assume that's the end of it. But the Dock tells me different.

It's still in the Activity Monitor. So I try the Terminal. I put in "top" and saw the process "iTunes" with the PID 377. I ^C the "top" command, and put in "kill 377". I get only the opening line again. So I "top" again, it's still there. I try the "kill -9". The same thing, it's not going anywhere. I've even tried dragging it off the Dock. There's nothing happening.

Can you help me?

p.s. Sorry for the odd writing, it's a little late. I tried searching this board (Genius Bar) for the words "kill" and "quit", with no results. I tried Googling, Mac OS X hints, and www.macosx.com but I can't get this thing to disappear.

_Ω_ · 2005-06-27, 01:56

What happens if you do a sudo kill?

Usual disclaimer rubbish will follow from other members....

Yochanan · 2005-06-27, 02:02

I thought that sudo kill was only for any other users on your Mac, and that you could just do kill for yourself?

_Ω_ · 2005-06-27, 02:04

Sudo kill gives you Xtra Root Powah!!

Disclaimer....blah blah....

Also could just log out of your machine. That might help.

Yochanan · 2005-06-27, 02:07

I just tried sudo kill -9 377, nothing!

Yochanan · 2005-06-27, 02:08

I've quit all other processes but Safari and Terminal, so I'm going to take your advice and log out and back in again.

Yochanan · 2005-06-27, 02:12

iTunes is killing my logout because it can't be forced to quit.

Yochanan · 2005-06-27, 02:14

Now I'm going to try to just do a restart.

Yochanan · 2005-06-27, 02:33

I guess the answer to my request is "hold the button till it shuts down". It solved my problem.

torifile · 2005-06-27, 03:20

I've had that happen to me once before. Yeah, sometimes holding the power button is the only thing that'll work. And I've tried EVERYthing before doing that. Try to avoid doing it if you can. But when you're in a pinch....

Yochanan · 2005-06-30, 19:58

Guess what happened to me again today�

Engine Joe · 2005-06-30, 20:07

I'd uninstall and reinstall that mutha. If even after that you have problems... well damn.

Yochanan · 2005-06-30, 20:10

I also notice (I noticed it last time but didn't write it here) that I can't move to the right hand side of the Menubar without seeing the spinning rainbow wheel. If I move it even slightly to the right of the audio level icon, I see the wheel. I tried relaunching the Finder to see if that would help, it didn't.

Yochanan · 2005-06-30, 20:11

Hmmm� might be a good suggestion Engine Joe. I just installed this iTunes 4.9 too.

Yochanan · 2005-06-30, 20:14

I just realized I can't uninstall until I stop the program. *sigh*

My clock is going to be stuck at 20:13 until I manually/hard-shutdown

hiltond · 2006-06-05, 00:48

Bump

Has anyone figured out a better way to solve an issue like this? If quit, force quit, and kill all fail what should one do? Is holding down the power button the best fix?

I am having this issue with Automator.
late 2003 17 inch iMac G4
OS X 10.4.6

Yochanan, did you reinstall the application? If so, did the issue resurface?

torifile, did you have a similar issue again?

PB PM · 2006-06-05, 02:57

Did you all try repairing permissions?

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_Ω_ Veteran Member Join Date: May 2004	2005-06-27, 01:56 What happens if you do a sudo kill? Usual disclaimer rubbish will follow from other members....
	quote

Yochanan Member Join Date: May 2005	2005-06-27, 02:02 I thought that sudo kill was only for any other users on your Mac, and that you could just do kill for yourself?
	quote

_Ω_ Veteran Member Join Date: May 2004	2005-06-27, 02:04 Sudo kill gives you Xtra Root Powah!! Disclaimer....blah blah.... Also could just log out of your machine. That might help.
	quote

Yochanan Member Join Date: May 2005	2005-06-27, 02:07 I just tried sudo kill -9 377, nothing!
	quote

Yochanan Member Join Date: May 2005	2005-06-27, 02:08 I've quit all other processes but Safari and Terminal, so I'm going to take your advice and log out and back in again.
	quote

Yochanan Member Join Date: May 2005	2005-06-27, 02:12 iTunes is killing my logout because it can't be forced to quit.
	quote

Yochanan Member Join Date: May 2005	2005-06-27, 02:14 Now I'm going to try to just do a restart.
	quote

Yochanan Member Join Date: May 2005	2005-06-27, 02:33 I guess the answer to my request is "hold the button till it shuts down". It solved my problem.
	quote

torifile Less than Stellar Member Join Date: May 2004 Location: Durham, NC	2005-06-27, 03:20 I've had that happen to me once before. Yeah, sometimes holding the power button is the only thing that'll work. And I've tried EVERYthing before doing that. Try to avoid doing it if you can. But when you're in a pinch.... If it's not red and showing substantial musculature, you're wearing it wrong.
	quote

Yochanan Member Join Date: May 2005	2005-06-30, 19:58 Guess what happened to me again today�
	quote

User Name		Remember Me?
Password

Engine Joe Going Strange... Join Date: Aug 2004 Location: Brooklyn, NY	2005-06-30, 20:07 I'd uninstall and reinstall that mutha. If even after that you have problems... well damn.
	quote

Yochanan Member Join Date: May 2005	2005-06-30, 20:10 I also notice (I noticed it last time but didn't write it here) that I can't move to the right hand side of the Menubar without seeing the spinning rainbow wheel. If I move it even slightly to the right of the audio level icon, I see the wheel. I tried relaunching the Finder to see if that would help, it didn't.
	quote

Yochanan Member Join Date: May 2005	2005-06-30, 20:11 Hmmm� might be a good suggestion Engine Joe. I just installed this iTunes 4.9 too.
	quote

Yochanan Member Join Date: May 2005	2005-06-30, 20:14 I just realized I can't uninstall until I stop the program. sigh My clock is going to be stuck at 20:13 until I manually/hard-shutdown Last edited by Yochanan : 2005-06-30 at 20:18.
	quote

hiltond Senior Member Join Date: Aug 2005 Location: Tampa Bay and CNJ	2006-06-05, 00:48 Bump Has anyone figured out a better way to solve an issue like this? If quit, force quit, and kill all fail what should one do? Is holding down the power button the best fix? I am having this issue with Automator. late 2003 17 inch iMac G4 OS X 10.4.6 Yochanan, did you reinstall the application? If so, did the issue resurface? torifile, did you have a similar issue again?
	quote

PB PM Sneaky Punk Join Date: Oct 2005 Location: Vancouver, BC	2006-06-05, 02:57 Did you all try repairing permissions?
	quote

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