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macuser256
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Join Date: Jun 2006
 
2007-03-01, 14:11

Hey i have a 2.33 ghz Core 2 Duo MacBook Pro with 2Gb of ram and i'm a little worried. Now i've fairly good with computers and I know how to do almost everything short of programing and terminal use. Anyway a couple times, (very infrequently) i have had this really weird crash where my computer absolutely freezes. I get no kernal panic, i get no spinning wheel. The only thing i can do is move my mouse around but it is like moving my mouse around on a frozen image. The 2 or 3 times (in about 2 months) that his has happened it has happened when i move my mouse to the dock because it has always frozen as my dock magnifies under my cursor and then it freezes. Restarting my computer gets everything working back to normal, but it is kind of freaking me out. Has anyone heard of anything like this before?

If you have any questions about what's on my computer I"m happy to answer them. I've run techtools deluxe with everything passing and i've repaired the disk permissions and it said everything was fine.

Any suggestions? it happens really infrequently but it still scares the hell out of me.
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chucker
 
Join Date: May 2004
Location: near Bremen, Germany
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2007-03-01, 14:31

How long do you wait until you conclude that the freezing is permanent?
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PB PM
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Join Date: Oct 2005
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2007-03-01, 14:42

Are all menus frozen and does the force quit hot-key not work?
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macuser256
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Join Date: Jun 2006
 
2007-03-01, 15:00

nothing works. i can move my mouse around and that is it. period. clicking anywhere does nothing, nothing on the keyboard works except the power button.

I've waited a rather long time probably 10-20 minutes
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chucker
 
Join Date: May 2004
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2007-03-01, 15:09

And the mouse cursor never turns into a spinning beachball?
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macuser256
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Join Date: Jun 2006
 
2007-03-01, 15:24

nope it stays as the regular black cursor
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chucker
 
Join Date: May 2004
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2007-03-01, 15:24

Can you post recent entries in console.log, system.log and panic.log right after this happens?
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macuser256
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Join Date: Jun 2006
 
2007-03-01, 15:46

Yeah here is the console.log of the event

2007-03-01 13:16:45.231 SyndicationAgent[3279] WARNING: BestCalendarDateFromString - can't interpret: 'Thu 01 Mar 2007 09:50:21 -800'
Qt: internal kernel/qeventloop_mac.cpp: 262 WH0A
Qt: internal kernel/qeventloop_mac.cpp: 262 WH0A
Qt: internal kernel/qeventloop_mac.cpp: 262 WH0A
Qt: internal kernel/qeventloop_mac.cpp: 262 WH0A
Qt: internal kernel/qeventloop_mac.cpp: 262 WH0A
Qt: internal kernel/qeventloop_mac.cpp: 262 WH0A
2007-03-01 13:29:53.537 DashboardClient[228] IP Change
Qt: internal kernel/qeventloop_mac.cpp: 262 WH0A
Qt: internal kernel/qeventloop_mac.cpp: 262 WH0A
Qt: internal kernel/qeventloop_mac.cpp: 262 WH0A

this is repeated for many many lines presumably until i shut down.

there is no panic.log file.

Last edited by macuser256 : 2007-03-01 at 15:46. Reason: Posts merged
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chucker
 
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2007-03-01, 15:50

Qt? There aren't that many major Qt apps on the Mac. Mainly Parallels Desktop and Google Earth. Are either of those running when this happens?
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macuser256
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Join Date: Jun 2006
 
2007-03-01, 15:51

no i don't have parallels and google earth wasn't running i think i was just running safari word mail and ical, and it happened right after i clicked the dock icon for ichat
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chucker
 
Join Date: May 2004
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2007-03-01, 15:53

Are you using a Cisco VPN?
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macuser256
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Join Date: Jun 2006
 
2007-03-01, 15:55

actually i had just installed a Cisco VPN so i could access my school's network off campus

probably no more than 5ish minutes before it happened but i don't think it was running at the time

Last edited by macuser256 : 2007-03-01 at 15:55. Reason: Posts merged
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macuser256
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Join Date: Jun 2006
 
2007-03-01, 21:43

chucker it seemed like you were on to something? do you know what caused this?
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colivigan
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Join Date: Nov 2005
 
2007-03-01, 22:23

Love that error message. WHOA. Or is it WH-zero-A?
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macuser256
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Join Date: Jun 2006
 
2007-03-02, 14:49

does anyone know what's going on, I'd really like for this to not happen again
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chucker
 
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2007-03-02, 15:35

Quote:
Originally Posted by macuser256 View Post
chucker it seemed like you were on to something? do you know what caused this?
Well, assuming those entries in the log file have to do with your freezes, this is a bug in Qt that happens to affect you because you use the Cisco VPN client. Maybe you could look for a newer client version?
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