[zippy]

I've got a co-worker who recently bought a MacBook (he's a new Apple convert). Anyhow, he's having a problem with his Trash folder in Mail - when he deletes messages, they don't show up in the trash folder: they just disappear.

He is using a POP mail account from his service provider, and he has his preferences set to never empty the trash, and also a preference set to delete the messages from the server after Mail downloads them.

There have been a few messages that actually did go to the Trash folder, but the vast majority of them are just gone when he hits delete.

Any ideas?

[zippy]

I'll bump this just once to see if anyone has any thoughts on where these deleted messages are going before I let it fade into oblivion.

Anyone???

[pmazer]

Does he have it set to store deleted messages on the server? (I'm not sure if this is an option in POP, but it is with IMAP)

[zippy]

I don't recall seeing that as an option anywhere. The only option I recall was the "delete messages from server after downloading" (or something along that line).

[Enki]

Some rules set-ups can do this if the messages are supposed to be moved and the target folder doesn't exist or if the rules are set up into a loop. I avoid this by religiously incuding "stop evaluating rules" as the last component of every rule that deletes or junks mail.