User Name
Password
AppleNova Forums » Genius Bar »

I think my optical drive is failing


Register Members List Calendar Search FAQ Posting Guidelines
I think my optical drive is failing
Thread Tools
turbulentfurball
Right Honourable Member
 
Join Date: Dec 2005
Location: Québec
Send a message via ICQ to turbulentfurball Send a message via AIM to turbulentfurball Send a message via MSN to turbulentfurball  
2009-01-22, 17:12

I recently bought a printer, and my MacBook rejected the disk. I assumed it was a bad disk, and thought nothing of it again until today. I put in an audio CD, and it's playing, but there's a dreadful loud noise that sounds like it's finding problems with the head. It plays all tracks on the CD without skipping at all, but the CD is much warmer than I'd expect when I eject it. Anything I can do before making a trip to see a genius?

Couldn't come at a worse time... I was planning on selling this MacBook next week!

MacBook Core 2 Duo 1.83GHz, 1.25GB RAM, Leopard.
  quote
MBHockey
skates=grafs
 
Join Date: May 2005
Location: New York
 
2009-01-22, 22:39

I just had the SuperDrive fail on my 15" MacBook Pro (bought October of 2007). It was replaced under AppleCare, but the symptoms were it could not burn DVDs (it could, however, read CDs and DVDs).

If it's making loud and abnormal noises that's usually never a good sign. I'd say the most logical next step is to take it in and show them.

The turn around time for my MBP was 6 days (including a holiday). Not bad for getting shipped from NY to Houston and back
  quote
Luca
ಠ_ರೃ
 
Join Date: May 2004
Location: Minnesota
 
2009-01-23, 10:48

I've heard a lot of reports of slot-loading optical drives failing in Macs. Get it serviced and it'll be an easier sell anyway. Just hope the optical drive doesn't fail again (I've heard of people having their optical drives fail several times in a row).
  quote
alcimedes
I shot the sherrif.
 
Join Date: May 2004
Send a message via ICQ to alcimedes  
2009-01-23, 11:11

Quote:
Originally Posted by MBHockey View Post
I just had the SuperDrive fail on my 15" MacBook Pro (bought October of 2007). It was replaced under AppleCare, but the symptoms were it could not burn DVDs (it could, however, read CDs and DVDs).

If it's making loud and abnormal noises that's usually never a good sign. I'd say the most logical next step is to take it in and show them.

The turn around time for my MBP was 6 days (including a holiday). Not bad for getting shipped from NY to Houston and back
Ha, dropped my MacBook Pro off yesterday for this exact problem, and the failed GPU unit.

Apparently CD's use a different laser for burning, so you can typically burn CD's just fine, and the DVD burning part is all that fails.

Google is your frenemy.
Caveat Emptor - Latin for tough titty
I tend to interpret things in the way that's most hilarious to me
  quote
bassplayinMacFiend
Banging the Bottom End
 
Join Date: Jun 2004
 
2009-01-23, 11:37

My MacBook optical drive (combo, not DVD-R) doesn't read half the discs I try to get it to read. Really a PITA as my wife took it so my son could watch a movie at her brother's house and it wouldn't play it (commercial DVD, not home burnt). It's out of warranty (didn't get AC) so I use an external FW DVD-R if necessary. My iMac G5's disc burning reliability was so spotty it forced me to buy the afore-mentioned external DVD-RW.
  quote
turbulentfurball
Right Honourable Member
 
Join Date: Dec 2005
Location: Québec
Send a message via ICQ to turbulentfurball Send a message via AIM to turbulentfurball Send a message via MSN to turbulentfurball  
2009-01-23, 11:41

Quote:
Originally Posted by Luca View Post
Get it serviced and it'll be an easier sell anyway.
I've got an appointment at the genius bar on Sunday. Yeah, I planned on selling a fully working MacBook. I just hope the cost of fixing it isn't too much.
  quote
Luca
ಠ_ರೃ
 
Join Date: May 2004
Location: Minnesota
 
2009-01-23, 12:15

Wait, cost? Is it out of warranty?

Apple will rape you on the repair if it's not covered. If it isn't, I'd suggest replacing the optical drive yourself - it's doable, and slot-loading DVD burners aren't too expensive.
  quote
turbulentfurball
Right Honourable Member
 
Join Date: Dec 2005
Location: Québec
Send a message via ICQ to turbulentfurball Send a message via AIM to turbulentfurball Send a message via MSN to turbulentfurball  
2009-01-23, 12:49

Yeah, it's out of warranty. I've had it for 2 years and I've not got Applecare. Damn. Any guesses as to how much it'd set me back to let apple deal with it?
  quote
Dave
Ninja Editor
 
Join Date: May 2004
Location: Bay Area, CA
 
2009-01-23, 13:12

No, but you'll probably have an excellent idea in a couple days.
  quote
Luca
ಠ_ರೃ
 
Join Date: May 2004
Location: Minnesota
 
2009-01-23, 13:14

My guess would be $400-$600.
  quote
Posting Rules Navigation
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Post Reply

Forum Jump
Thread Tools
Similar Threads
Thread Thread Starter Forum Replies Last Post
MacBook Pro: failing hard drive chucker Genius Bar 18 2007-12-26 21:17
Question about adding Hard Drive and Optical Drive to Mac Pro markw10 General Discussion 2 2007-03-09 08:22
carbon copy cloner and failing drive... rminkler Genius Bar 2 2005-12-07 01:20
Optical Drive Diagnosing? Fooboy General Discussion 0 2005-05-06 18:35
Optical Drive Replacement dusanyu Third-Party Products 3 2005-03-13 11:19


« Previous Thread | Next Thread »

All times are GMT -5. The time now is 09:57.


Powered by vBulletin®
Copyright ©2000 - 2021, Jelsoft Enterprises Ltd.
Copyright ©2004 - 2021, AppleNova