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Norton Systemworks 2004 keeps restarting my computer


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Norton Systemworks 2004 keeps restarting my computer
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chminle
Member
 
Join Date: Jul 2005
 
2005-08-24, 14:07

Hi,

I have Installed Norton Systemworks 2004 and everytime I get to the welcome screen everything seems find, but the second I load my profile it restarts. I tried to go into safe mode to uninstall the program but it says that the program can only be uninstalled in normal mode. I also tried to stop it from starting on its own at login by doing the 'run>msconfig' and it still has a problem.

i'm stuck, please help

edit: this is happening on my mom's PC

Last edited by chminle : 2005-08-24 at 14:09.
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onlyafterdark
Sucker for shiny objects
 
Join Date: Jul 2004
Location: Kitchener, ON
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2005-08-24, 14:15

This brings back bad memories for me. This same thing happened to me a few years back. As a last resort I tried following Nortons instructions to remove the program manually. And of course it didnt work and destroyed my system.

So dont do that unless you absolutely know what you are doing.

Can you disable the program in safe mode? If not try going to Nortons site for help. And to alleviate future problems with Norton, dont install Norton.
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Gargoyle
http://ga.rgoyle.com
 
Join Date: May 2004
Location: In your dock hiding behind your finder icon!
 
2005-08-24, 14:43

Norton has taking quite a bashing over the last few days, and I just wanna pipe up and say its not all bad.

Norton Anti-Virus (on my PC) has served me well since version 2002. No problems, just quietly does what its supposed to.

However, all these "major" versions like system works, and internet security, etc are crap. Total overkill and system killers!

OK, I have given up keeping this sig up to date. Lets just say I'm the guy that installs every latest version as soon as its available!
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alcimedes
I shot the sherrif.
 
Join Date: May 2004
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2005-08-24, 15:02

can you run regedit in safe mode?

I think you can, in which case:

go to HKEY_LOCAL_MACHINE:SOFTWARE:Microsoft:Windows:Curr entVersion:Run and remove any and all traces of Norton or Symantec from there.

Do the same thing under HKEY_CURRENT_USER

That might get you back up and running.

Google is your frenemy.
Caveat Emptor - Latin for tough titty
I tend to interpret things in the way that's most hilarious to me
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