BANNED
I am worthless beyond hope. Join Date: Dec 2005
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I'm getting an iPad for the great grandparents primarily to video chat.
Does anyone know the best way to remotely manage an iPad? Ideally I would be able to remotely update the software and add/remove apps. Screen sharing would be extremely helpful but I am guessing not easily possible. Anyone have any tips? I'm kind of surprised at the lack of a built-in tool. I've done some research into Apple's deployment tools but it's confusing and seems limited to K-12 and Business accounts. Also... $249 for the current iPad Wi-Fi 32GB at Best Buy is a steal. |
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Mr. Vieira
Join Date: May 2004
Location: Tennessee
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Indeed, that's a great price. I need to pass that on to 2-3 folks I know.
Yeah, you'd think there would be an easy-to-administer function like this, out of the gate. iPads are great "grandparent" devices for the very thing you mention (FaceTime video, photo album, etc.), but it's nice to be able to keep them updated and running smooth from your end. I, naively, assumed something like this was already embedded in the Settings. Sure seems like there would be (or at least an app one can download to get it set up/going). Years ago, on my Mac, I could help/troubleshoot my Mom's friend in Port Angeles, Washington (and relatives around the Southeast, 30+ minutes from where I live) this way (via iChat?). Somewhere along the way, I seem to have lost that feature/ability. Apple should have some sort of app/feature like this built into every Mac and iOS device. No better source of help/answers than experienced relatives or friends you already know. Being able to see/take over someone's screen makes troubleshooting/support 20x easier. I've spent 15-20 minutes trying to talk someone through navigating to a certain place, clicking a certain tab, etc. If I could just do it myself, these "help" sessions would be about two minutes long. Last edited by psmith2.0 : 2020-05-06 at 12:03. |
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Which way is up?
Join Date: Aug 2004
Location: Boyzeee
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Yeah, the RDM solution is quite difficult and requires expensive 3rd party software to administer. No need for that to admin one iPad.
Do the grandparents have a Mac or PC? If they do, you could shovel TeamViewer onto their computer and admin the iPad through iTunes (it would need to be plugged into the computer). I'm not sure of another option. - AppleNova is the best Mac-users forum on the internet. We are smart, educated, capable, and helpful. We are also loaded with smart-alecks! :) - Blessed are the peacemakers, for they shall be called sons of God. (Mat 5:9) |
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I recommend you get the iPad for yourself for a few days and try both of those things out — TeamViewer or some other remote monitor tool (Zoom, Skype and a few others work, too; try long-pressing on the screen recording button in Control Center to see which apps you already have support it), as well as trying an MDM or two. |
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It does require software (not necessarily 3rd-party), but I don't know about difficult, really. |
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