User Name
Password
AppleNova Forums » Genius Bar »

My old iPhone is confused


Register Members List Calendar Search FAQ Posting Guidelines
My old iPhone is confused
Thread Tools
chucker
 
Join Date: May 2004
Location: near Bremen, Germany
Send a message via ICQ to chucker Send a message via AIM to chucker Send a message via MSN to chucker Send a message via Yahoo to chucker Send a message via Skype™ to chucker 
2021-11-04, 04:47

So, I migrated from an iPhone 11 to 13, and that was a bit rockier than I had hoped, but mostly fine.

Now, towards the end of that phone-to-phone transfer, iOS asked me if I wanted to reset the old device. I'm pretty sure I said no. But!
  • I now tried to use Threema's guide to migrate to the new phone. It only migrated… some of the data?? OK. Let's ignore that.
  • More importantly, Google Authenticator is completely confused now. Both the old phone and the new phone think they're fresh, and if I tap "import existing accounts" on the old(!) device, it asks me to open the app on the old device. Uh-oh.

How do I convince Google Authenticator that it is, in fact, the correct device? Does restoring from an iCloud backup help, or make it worse?

(I might still have it working on my even older iPhone 8…)

Last edited by chucker : 2021-11-04 at 09:13.
  quote
drewprops
Space Pirate
 
Join Date: May 2004
Location: Atlanta
 
2021-11-04, 08:33

Holy crap. No idea, but you have me hooked to this drama. Subscribe.


...
  quote
chucker
 
Join Date: May 2004
Location: near Bremen, Germany
Send a message via ICQ to chucker Send a message via AIM to chucker Send a message via MSN to chucker Send a message via Yahoo to chucker Send a message via Skype™ to chucker 
2021-11-04, 08:41

I'm very… whelmed, overall. It's a nice new phone but the old one was fine and… why am I putting all this work in?
  quote
PB PM
Sneaky Punk
 
Join Date: Oct 2005
Location: Vancouver, BC
Send a message via Skype™ to PB PM 
2021-11-04, 08:59

From reading reviews on the App Store, you aren’t the only one this has happened to. You could try an iCloud restore, that’s how I have moved the last few times. Now that Google will be forcing 2FA on all accounts, I suspect we’ll be hearing about this more. Don’t have the app, so cannot help.
  quote
turtle
Lord of the Rant.
Formerly turtle2472
 
Join Date: Mar 2005
Location: Upstate South Carolina
 
2021-11-04, 09:38

Might be worth moving to iCloud Keychain 2FA now. Since you're all in for Apple it would work. Of course, I use 1Password but get how someone wouldn't want to pay for it when the Google Auth app is free.

Have you looked at hardware keys?

I know none of this helps your current issue, but it does seem that you aren't alone.

Louis L'Amour, “To make democracy work, we must be a notion of participants, not simply observers. One who does not vote has no right to complain.”
MineCraft? mc.applenova.com | Visit us! | Maybe someday I'll proof read, until then deal with it.
  quote
chucker
 
Join Date: May 2004
Location: near Bremen, Germany
Send a message via ICQ to chucker Send a message via AIM to chucker Send a message via MSN to chucker Send a message via Yahoo to chucker Send a message via Skype™ to chucker 
2021-11-04, 10:42

Quote:
Originally Posted by turtle View Post
Might be worth moving to iCloud Keychain 2FA now.
My recent ones are on Authy, which seemed to just work™. However, I've been too lazy to migrate all of them. And that might bite me in the butt now. I'm not sure why Google's is so bad?

Moving to iCloud isn't an option because I'm still on Big Sur; my Mac is too old. I'm considering hacking it to run Monterey, but, y'know.

Quote:
Originally Posted by turtle View Post
Of course, I use 1Password but get how someone wouldn't want to pay for it when the Google Auth app is free.
I also use 1Password but have started moving away from it. They have been innovating in some areas in recent years, but overall, I just don't think it's as good a deal as it used to be.

Quote:
Originally Posted by turtle View Post
Have you looked at hardware keys?
I could do that but that seems… not a great UX. Oof.
  quote
kscherer
The Ban Hammer
 
Join Date: Aug 2004
Location: Boyzeee
 
2021-11-04, 10:45

Back up the old iPhone to your Mac and restore the new one from that backup.

Using iCloud restore and phone-to-phone has always been a bit rocky.
  quote
chucker
 
Join Date: May 2004
Location: near Bremen, Germany
Send a message via ICQ to chucker Send a message via AIM to chucker Send a message via MSN to chucker Send a message via Yahoo to chucker Send a message via Skype™ to chucker 
2021-11-04, 10:56

Quote:
Originally Posted by kscherer View Post
Back up the old iPhone to your Mac and restore the new one from that backup.

Using iCloud restore and phone-to-phone has always been a bit rocky.
Well, if Google Authenticator on the old phone no longer thinks it's setup, backing it up now probably won't do any good.
  quote
kscherer
The Ban Hammer
 
Join Date: Aug 2004
Location: Boyzeee
 
2021-11-04, 10:58

Keep it in your head for future reference.

I just did three new iPhone's 13 for the family. I did the daughter's from iCloud and it broke. Backed it up to my Mac and it was flawless. Did the wife's and mine from the Mac and not one problem.

- AppleNova is the best Mac-users forum on the internet. We are smart, educated, capable, and helpful. We are also loaded with smart-alecks! :)
- Blessed are the peacemakers, for they shall be called sons of God. (Mat 5:9)
  quote
Posting Rules Navigation
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Post Reply

Forum Jump
Thread Tools
Similar Threads
Thread Thread Starter Forum Replies Last Post
I am confused about Library tacvbo83 General Discussion 12 2006-09-28 01:57
Incremental back ups to CD, confused... scubaski Genius Bar 1 2006-09-01 13:58
Confused on memory size penguinjohn Genius Bar 5 2005-11-04 01:54
Confused - too many options - help? benkraft Purchasing Advice 15 2005-05-07 04:17
I'm soooo confused... Boondoggle Feedback 31 2005-01-06 21:09


« Previous Thread | Next Thread »

All times are GMT -5. The time now is 14:44.


Powered by vBulletin®
Copyright ©2000 - 2021, Jelsoft Enterprises Ltd.
Copyright ©2004 - 2021, AppleNova