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itunes will not open!
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jkells2507
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Join Date: Dec 2006
 
2006-12-24, 18:34

I have just recently purchased a 4 Gig ipod and i went to the itunes website to download itunes version 7.0.2. It said at the end of the download that it had been downloaded successfully and then i click on the icon but all it does is nothing. Could someone please help me with my problem?
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jkells2507
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Join Date: Dec 2006
 
2006-12-24, 19:07

i have a windows xp
about a year ago i completely rebooted my computer but i dont know if that will help you any
right now i have itunes ver. 6 (not sure about what version i have right now) and it works and plays music but i cant use it with my ipod because it says the ipod requires to have itunes version 7.0.2
i upgraded my itunes and it said it was successful but when i click on my icon all i get is an hourglass for a few seconds and the itunes icon blinks for a split second
i tried deleting all my itunes and redownloading it all but it still does the same thing
Can anyone help me with this problem?
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almost2mac
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Join Date: Jul 2006
 
2006-12-24, 22:39

I'm not familiar with iTunes on XP...you might want to try uninstalling and reinstalling QuickTime.
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jkells2507
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Join Date: Dec 2006
 
2006-12-25, 00:38

i tried that but the same thing keeps happening
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rob05au
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Join Date: May 2005
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2006-12-25, 01:31

Are you currently trying to install iTunes 7.0.2 on mac or PC?
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jkells2507
New Member
 
Join Date: Dec 2006
 
2006-12-25, 11:05

i already have it installed but it wont open when i click on it, i have tried everyway to open it too
im on a pc
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spikeh
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2006-12-25, 15:36

Bring up the Task Manager and look in the Processes for the iTunes process, and another two which I can't recall - one is something to do with iPods. They are both reasonably obviously connected with iTunes. Cancel both of the processes, uninstall iTunes using the Add / Remove Programs section of the Control Panel, restart your PC and reinstall iTunes. Rinse and repeat.
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jkells2507
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Join Date: Dec 2006
 
2006-12-25, 17:02

^^tried that...still wont open
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jkells2507
New Member
 
Join Date: Dec 2006
 
2006-12-28, 13:40

does anyone else have something that i could try to get it to work because it still wont open and i have no clue wat to do
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Schnauzer
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Join Date: Feb 2006
Location: Arizona
 
2006-12-28, 14:11

well Jkells
1) Go to add/remove and take away itunes and quicktime
2) go into C://Program files and find the itunes folder and delete it, and might as well do the quicktime one as well (dont touch anything else)
3)restart
4)re DL the itunes http://www.apple.com/itunes/download/
5) install
6) restart then connect ipod and tell us what happnes

If you can read this this, please send to an admin, i am blocked and cant post....
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danielsza
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Join Date: Oct 2005
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2006-12-28, 14:12

umm... since it is windows... I would backup your files, format and reinstall windows. Do all the windows updates... then install iTunes...

Back when I did some IT work with windows... if the problem took longer to fix, then it would take to reimage the computer... we would just reimage it...
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FFL
Fishhead Family Reunited
 
Join Date: May 2004
Location: Slightly Off Center
 
2006-12-28, 14:42

1. Back up your files.
2. Format & reinstall Windows
3. Advertise PC on eBay
4. Get A Mac
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Schnauzer
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Join Date: Feb 2006
Location: Arizona
 
2006-12-28, 18:31

Quote:
Originally Posted by danielsza View Post
umm... since it is windows... I would backup your files, format and reinstall windows. Do all the windows updates... then install iTunes...

Back when I did some IT work with windows... if the problem took longer to fix, then it would take to reimage the computer... we would just reimage it...
I dont think thats really helpful
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danielsza
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Join Date: Oct 2005
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2006-12-28, 19:03

Quote:
Originally Posted by Schnauzer View Post
I dont think thats really helpful
Sure it's helpful. Of course it's not the only way to do it, but it is what I would do.

I did a similar thing, last week, I was trying to get doaminkeys to work on my server... and well one of the rpm's that were a dependency screwed something up with php, so bad that apache didn't want to start.

So I did the same thing, made a backup... reinstalled sme server, and then restored my files using my backup... it was much faster then trying to find out why php stopped working...
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julesstoop
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Join Date: Oct 2004
Location: Leiden, the Netherlands
 
2006-12-28, 20:34

Quote:
Originally Posted by FFL View Post
1. Back up your files.
2. Format & reinstall Windows
3. Advertise PC on eBay
4. Get A Mac
But this is the most helpful comment thusfar. No sarcasm intended.
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danielsza
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Join Date: Oct 2005
Location: Hamilton, On
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2006-12-28, 21:02

That's very true... Not having problems like this is one of the reasons that I switched... a few years ago. And archive and install is also a very nice feature to have. But I think that I've only used it once it 4 years.
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