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Copied from my post in the general iTunes 5 thread:
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Any ideas as to how to overcome this? |
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Selfish Heathen
Join Date: May 2004
Location: Zone of Pain
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Restart your computer?
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Member
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Done it. Logged out, logged in, tried it, same effect. Restarted, same effect. Logged in without starting Dashboard in case it was a Widget-related problem, and without even starting iTunes once, same effect.
EDIT: Oh, and there is a way to 'get rid of' the dialog; just moving focus away from it works, since it's tied to some process or other. The dialog's still there, though; open Installer or Software Update and it pops to the front again. Talking of Software Update, should iTunes 5 have appeared there? It hasn't, and I'm wondering whether that's just because it's not currently in SU, it's not *going* to be in SU for whatever reason, or it's just not appearing there because I've tried to run the separate installer (even though it failed). I was considering trying installing it via SU to see if it worked any better. Last edited by Carlos Net : 2005-09-07 at 16:06. |
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Veteran Member
Join Date: May 2004
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Weeeeeeeird
It must have left spoor behind during the force quit that is now causing it to think the same situation is happening. |
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Member
Join Date: Jan 2005
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I have the exact same problem.
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Selfish Heathen
Join Date: May 2004
Location: Zone of Pain
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What if you drag iTunes to the trash?
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Member
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This is one screwed up installer.
It still thinks iTunes is running even when it's in the Trash. This is getting really rather annoying now. |
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Selfish Heathen
Join Date: May 2004
Location: Zone of Pain
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Okay, okay. I'll pry into the installer and see what it's trying to do...
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Selfish Heathen
Join Date: May 2004
Location: Zone of Pain
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OMG
Lazy Apple developers!! They just copy-pasted the installation check from another installer. Can you guess which one? Code:
########################################################
# Keynote must not be running
my $APP = "iTunes\.app";
my $HELPER = "iTunesHelper\.app";
my $APP_IS_RUNNING = 0;
my $SWU_APP = "Software Update\.app";
my $SWU_IS_RUNNING = 0;
my $RUNNING_ERROR = "AppRunning"; So, check to be absolutely sure iTunesHelper, et al. isn't running. Go into the Terminal and try this:Code:
sudo killall iTunes; sudo killall iTunesHelper; sudo killall "Software Update" The quality of this board depends on the quality of the posts. The only way to guarantee thoughtful, informative discussion is to write thoughtful, informative posts. AppleNova is not a real-time chat forum. You have time to compose messages and edit them before and after posting. |
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Veteran Member
Join Date: May 2004
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My guess: the installer, when it detected that iTunes was running, set a flag in itself, or on the disk. When you forced it to quit, it didn't get a chance to clean it up. So the next time it runs, it sees the same flag set, and voila. Loop.
Try downloading the installer again. If the flag was set *inside* the installer package, then that should do it. At the very least, it'll let us know if it's inside or outside the installer. |
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Member
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No dice. No matching process was found, and the Installer still doesn't work. On the bright side, I now have two dialogs floating around doing nothing. (Silly me, running Installer *again*. )
Lol at the pasted Keynote code, though. EDIT: I already tried redownloading the installer again, too. Still happens. |
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Member
Join Date: Jan 2005
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It's on software update now .
Oh my god...Same problem even when using Software Update. Haha awesome. Last edited by stereo144 : 2005-09-07 at 16:44. |
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Member
Join Date: Jan 2005
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If you having the SizzlingKeys app running, try stopping/closing it. Worked for me!
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Veteran Member
Join Date: May 2004
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Go to SysPrefs, Users, select yours, Startup Items, and *turn off iTunes Helper*, then restart.
*bingbingbing* Bet that does it. |
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Member
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Damn you SizzlingKeys! (Not really, SizzlingKeys is one of the best apps EVAR ) |
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New Member
Join Date: Feb 2005
Location: Washington, DC
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"The ordinal 21 could not be located in the dynamic link library MAPI32.dll." Get this message on attempted startup.
Any suggestions? This is in Win 2000. |
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Veteran Member
Join Date: May 2004
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Sorry, couldn't tell you even where to begin. Unless maybe it's... *** Make sure you've turned off *ALL* related third-party utilities that you installed that might be, I dunno, related to iTunes, and if you don't, at least tell the people that you're trying to get help from so they don't pull their hair out for no good reason. *** *ahem* |
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New Member
Join Date: Feb 2005
Location: Washington, DC
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good call. yeah. nothing running (only bare minimum background programs), restarted the machine like a good little installer, searched for the file. don't have any third-party utils. tried uninstall and reinstall.
there. that's better. |
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Member
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I just clicked "OK" over and over and over and over again until it let me through.... On my mac.
The install for windows seems extremely bloated compared to the old itunes installer... took forever for it to do anything, even on a 1 month old computer. On a side note, Quicktime 7 is being bundled now with the windows version, so I guess it's officially out for windows. |
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New Member
Join Date: Feb 2005
Location: Washington, DC
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apparently, thunderbird/mozilla mail messes with one of the drivers needed to run itunes 5. there's an executable fix file included with win 2000 and newer called fixmapi.exe.
i expect to have a much simpler time on the mac when i do this. this was for the work pc. |
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