[jcoley2]

I have had my quad for 5 weeks or so, and have had it shut down 5 times with the famous message that comes up in the middle screen in 4 languages telling me to Hold Down the Power button and shut down. (The one this is slightly transparant.)

The first time it happened, the Quad was up and running for 2 weeks, the second like a week, but in the past week it has occurred twice, including one within 24 hours after the 10.4.4 update.

I am not sure if I should be worried. My only other time I saw this happen is on my kids PB 12" after it came back from AppleCare with a new HD that had failed and then the motherbard failed a week later (all replaced by Apple under Applecare.)

The shutdown almost always happens overnight (except the time yesterday in the middle of the day when I was away.) It always happens when I am not using it. I typically have the following Apps open:

iMain
Safari
iCal
AddressBook
iChat
EyeTV
Activity Monitor (love to watch the 4 PCs working!)
FolderShare (hated to find out this was owned by Microsoft )
Dashboard
Virtual PC (7.0.2) which is running XP and almost always in VPN mode to work with Outlook 2002 running

My guess is it is VPC (like to blame Microsoft), but is there any way to know for sure? If I was smart enough, I could have saved the message on when I reboot. (If some one can point me to where it is saved on my computer, I will post it here.)

Thoughts?

[chucker]

What's a "kernel panic"?

[jcoley2]

So here's the log--I cannot understand it:

Wed Dec 28 07:24:21 2005


Unresolved kernel trap(cpu 2): 0x300 - Data access DAR=0x0000000000000000 PC=0x0000000000300E08
Latest crash info for cpu 2:
Exception state (sv=0x5255F280)
PC=0x00300E08; MSR=0x00009030; DAR=0x00000000; DSISR=0x40000000; LR=0x00300E08; R1=0x37433980; XCP=0x0000000C (0x300 - Data access)
Backtrace:
0x00300DE4 0x002FF338 0x002FE62C 0x004B71F8 0x002FABEC 0x002FE62C
0x004B71F8 0x002FABEC 0x002FE62C 0x002B5244 0x002E9094 0x0008B8D0 0x000291C0 0x000233AC
0x000ABFAC 0x00000000
backtrace terminated - frame not mapped or invalid: 0xBFFFE990

Kernel loadable modules in backtrace (with dependencies):
com.apple.iokit.IOHIDFamily(1.4.4)@0x491000
Proceeding back via exception chain:
Exception state (sv=0x5255F280)
previously dumped as "Latest" state. skipping...
Exception state (sv=0x51E82A00)
PC=0x9000B208; MSR=0x0200F030; DAR=0xE00F7000; DSISR=0x42000000; LR=0x9000B15C; R1=0xBFFFE990; XCP=0x00000030 (0xC00 - System call)

Kernel version:
Darwin Kernel Version 8.3.0: Mon Oct 3 20:04:04 PDT 2005; root:xnu-792.6.22.obj~2/RELEASE_PPC
panic(cpu 2 caller 0xFFFF0003): 0x300 - Data access
Latest stack backtrace for cpu 2:
Backtrace:
0x00095698 0x00095BB0 0x0002683C 0x000A8304 0x000ABC80
Proceeding back via exception chain:
Exception state (sv=0x5255F280)
PC=0x00300E08; MSR=0x00009030; DAR=0x00000000; DSISR=0x40000000; LR=0x00300E08; R1=0x37433980; XCP=0x0000000C (0x300 - Data access)
Backtrace:
0x00300DE4 0x002FF338 0x002FE62C 0x004B71F8 0x002FABEC 0x002FE62C
0x004B71F8 0x002FABEC 0x002FE62C 0x002B5244 0x002E9094 0x0008B8D0 0x000291C0 0x000233AC
0x000ABFAC 0x00000000
backtrace terminated - frame not mapped or invalid: 0xBFFFE990

Kernel loadable modules in backtrace (with dependencies):
com.apple.iokit.IOHIDFamily(1.4.4)@0x491000
Exception state (sv=0x51E82A00)
PC=0x9000B208; MSR=0x0200F030; DAR=0xE00F7000; DSISR=0x42000000; LR=0x9000B15C; R1=0xBFFFE990; XCP=0x00000030 (0xC00 - System call)

Kernel version:
Darwin Kernel Version 8.3.0: Mon Oct 3 20:04:04 PDT 2005; root:xnu-792.6.22.obj~2/RELEASE_PPC

*********

Wed Dec 28 13:03:36 2005


Unresolved kernel trap(cpu 2): 0x300 - Data access DAR=0x0000000000000000 PC=0x0000000000300E08
Latest crash info for cpu 2:
Exception state (sv=0x5255F280)
PC=0x00300E08; MSR=0x00009030; DAR=0x00000000; DSISR=0x40000000; LR=0x00300E08; R1=0x37433980; XCP=0x0000000C (0x300 - Data access)
Backtrace:
0x00300DE4 0x002FF338 0x002FE62C 0x004B71F8 0x002FABEC 0x002FE62C
0x004B71F8 0x002FABEC 0x002FE62C 0x002B5244 0x002E9094 0x0008B8D0 0x000291C0 0x000233AC
0x000ABFAC 0x00000000
backtrace terminated - frame not mapped or invalid: 0xBFFFE990

Kernel loadable modules in backtrace (with dependencies):
com.apple.iokit.IOHIDFamily(1.4.4)@0x491000
Proceeding back via exception chain:
Exception state (sv=0x5255F280)
previously dumped as "Latest" state. skipping...
Exception state (sv=0x51E82A00)
PC=0x9000B208; MSR=0x0200F030; DAR=0xE00F7000; DSISR=0x42000000; LR=0x9000B15C; R1=0xBFFFE990; XCP=0x00000030 (0xC00 - System call)

Kernel version:
Darwin Kernel Version 8.3.0: Mon Oct 3 20:04:04 PDT 2005; root:xnu-792.6.22.obj~2/RELEASE_PPC
panic(cpu 2 caller 0xFFFF0003): 0x300 - Data access
Latest stack backtrace for cpu 2:
Backtrace:
0x00095698 0x00095BB0 0x0002683C 0x000A8304 0x000ABC80
Proceeding back via exception chain:
Exception state (sv=0x5255F280)
PC=0x00300E08; MSR=0x00009030; DAR=0x00000000; DSISR=0x40000000; LR=0x00300E08; R1=0x37433980; XCP=0x0000000C (0x300 - Data access)
Backtrace:
0x00300DE4 0x002FF338 0x002FE62C 0x004B71F8 0x002FABEC 0x002FE62C
0x004B71F8 0x002FABEC 0x002FE62C 0x002B5244 0x002E9094 0x0008B8D0 0x000291C0 0x000233AC
0x000ABFAC 0x00000000
backtrace terminated - frame not mapped or invalid: 0xBFFFE990

Kernel loadable modules in backtrace (with dependencies):
com.apple.iokit.IOHIDFamily(1.4.4)@0x491000
Exception state (sv=0x51E82A00)
PC=0x9000B208; MSR=0x0200F030; DAR=0xE00F7000; DSISR=0x42000000; LR=0x9000B15C; R1=0xBFFFE990; XCP=0x00000030 (0xC00 - System call)

Kernel version:
Darwin Kernel Version 8.3.0: Mon Oct 3 20:04:04 PDT 2005; root:xnu-792.6.22.obj~2/RELEASE_PPC

*********

Fri Jan 6 19:08:23 2006


Unresolved kernel trap(cpu 3): 0x300 - Data access DAR=0x0000000000000009 PC=0x0000000000155CE0
Latest crash info for cpu 3:
Exception state (sv=0x53D7BC80)
PC=0x00155CE0; MSR=0x00009030; DAR=0x00000009; DSISR=0x40000000; LR=0x00279298; R1=0x37383960; XCP=0x0000000C (0x300 - Data access)
Backtrace:
0x47CFEB00 0x00279298 0x536149A8 0x0011D920 0x00155700 0x00162BD4
0x0028FDA8 0x00294FB4 0x00295188 0x002A9BF4 0x000ABE30 0x00000000
backtrace terminated - frame not mapped or invalid: 0xBFFFF430

Kernel loadable modules in backtrace (with dependencies):
com.microsoft.VirtualPC.Networking.1040(7.0.2)@0x5 3613000
Proceeding back via exception chain:
Exception state (sv=0x53D7BC80)
previously dumped as "Latest" state. skipping...
Exception state (sv=0x53341500)
PC=0x9001FF40; MSR=0x0000D030; DAR=0xA0A69DD4; DSISR=0x40000000; LR=0x0000EDAC; R1=0xBFFFF430; XCP=0x00000030 (0xC00 - System call)

Kernel version:
Darwin Kernel Version 8.3.0: Mon Oct 3 20:04:04 PDT 2005; root:xnu-792.6.22.obj~2/RELEASE_PPC
panic(cpu 3 caller 0xFFFF0003): 0x300 - Data access
Latest stack backtrace for cpu 3:
Backtrace:
0x00095698 0x00095BB0 0x0002683C 0x000A8304 0x000ABC80
Proceeding back via exception chain:
Exception state (sv=0x53D7BC80)
PC=0x00155CE0; MSR=0x00009030; DAR=0x00000009; DSISR=0x40000000; LR=0x00279298; R1=0x37383960; XCP=0x0000000C (0x300 - Data access)
Backtrace:
0x47CFEB00 0x00279298 0x536149A8 0x0011D920 0x00155700 0x00162BD4
0x0028FDA8 0x00294FB4 0x00295188 0x002A9BF4 0x000ABE30 0x00000000
backtrace terminated - frame not mapped or invalid: 0xBFFFF430

Kernel loadable modules in backtrace (with dependencies):
com.microsoft.VirtualPC.Networking.1040(7.0.2)@0x5 3613000
Exception state (sv=0x53341500)
PC=0x9001FF40; MSR=0x0000D030; DAR=0xA0A69DD4; DSISR=0x40000000; LR=0x0000EDAC; R1=0xBFFFF430; XCP=0x00000030 (0xC00 - System call)

Kernel version:
Darwin Kernel Version 8.3.0: Mon Oct 3 20:04:04 PDT 2005; root:xnu-792.6.22.obj~2/RELEASE_PPC

*********

Fri Jan 13 08:39:03 2006


Unresolved kernel trap(cpu 2): 0x300 - Data access DAR=0x0000000000000009 PC=0x000000000015610C
Latest crash info for cpu 2:
Exception state (sv=0x57A02C80)
PC=0x0015610C; MSR=0x00009030; DAR=0x00000009; DSISR=0x40000000; LR=0x002799BC; R1=0x377A3960; XCP=0x0000000C (0x300 - Data access)
Backtrace:
0x00000000
Proceeding back via exception chain:
Exception state (sv=0x57A02C80)
previously dumped as "Latest" state. skipping...
Exception state (sv=0x579ED000)
PC=0x9001FF40; MSR=0x0000F030; DAR=0xE64F4000; DSISR=0x42000000; LR=0x0000F458; R1=0xBFFFF090; XCP=0x00000030 (0xC00 - System call)

Kernel version:
Darwin Kernel Version 8.4.0: Tue Jan 3 18:22:10 PST 2006; root:xnu-792.6.56.obj~1/RELEASE_PPC
panic(cpu 2 caller 0xFFFF0003): 0x300 - Data access
Latest stack backtrace for cpu 2:
Backtrace:
0x6F726546
backtrace terminated - unaligned frame address: 0x65776F72

Proceeding back via exception chain:
Exception state (sv=0x57A02C80)
PC=0x0015610C; MSR=0x00009030; DAR=0x00000009; DSISR=0x40000000; LR=0x002799BC; R1=0x377A3960; XCP=0x0000000C (0x300 - Data access)
Backtrace:
0x00000000
Exception state (sv=0x579ED000)
PC=0x9001FF40; MSR=0x0000F030; DAR=0xE64F4000; DSISR=0x42000000; LR=0x0000F458; R1=0xBFFFF090; XCP=0x00000030 (0xC00 - System call)

Kernel version:
Darwin Kernel Version 8.4.0: Tue Jan 3 18:22:10 PST 2006; root:xnu-792.6.56.obj~1/RELEASE_PPC
*********

Fri Jan 13 15:16:27 2006


Unresolved kernel trap(cpu 0): 0x300 - Data access DAR=0x0000000000000009 PC=0x000000000015610C
Latest crash info for cpu 0:
Exception state (sv=0x4BBD0500)
PC=0x0015610C; MSR=0x00009030; DAR=0x00000009; DSISR=0x40000000; LR=0x002799BC; R1=0x370C3960; XCP=0x0000000C (0x300 - Data access)
Backtrace:
0x47D49C00 0x002799BC 0x525F09A8 0x0011DD20 0x00155B2C 0x00163000
0x002904A4 0x002956C4 0x00295898 0x002AA304 0x000ABEB0 0x38A5A708
backtrace terminated - frame not mapped or invalid: 0xBFFFF0C0

Kernel loadable modules in backtrace (with dependencies):
com.microsoft.VirtualPC.Networking.1040(7.0.2)@0x5 25ef000
Proceeding back via exception chain:
Exception state (sv=0x4BBD0500)
previously dumped as "Latest" state. skipping...
Exception state (sv=0x517BCC80)
PC=0x9001FF40; MSR=0x0000F030; DAR=0x007C3000; DSISR=0x42000000; LR=0x0000F458; R1=0xBFFFF0C0; XCP=0x00000030 (0xC00 - System call)

Kernel version:
Darwin Kernel Version 8.4.0: Tue Jan 3 18:22:10 PST 2006; root:xnu-792.6.56.obj~1/RELEASE_PPC
panic(cpu 0 caller 0xFFFF0003): 0x300 - Data access
Latest stack backtrace for cpu 0:
Backtrace:
0x00095718 0x00095C30 0x0002683C 0x000A8384 0x000ABD00
Proceeding back via exception chain:
Exception state (sv=0x4BBD0500)
PC=0x0015610C; MSR=0x00009030; DAR=0x00000009; DSISR=0x40000000; LR=0x002799BC; R1=0x370C3960; XCP=0x0000000C (0x300 - Data access)
Backtrace:
0x47D49C00 0x002799BC 0x525F09A8 0x0011DD20 0x00155B2C 0x00163000
0x002904A4 0x002956C4 0x00295898 0x002AA304 0x000ABEB0 0x38A5A708
backtrace terminated - frame not mapped or invalid: 0xBFFFF0C0

Kernel loadable modules in backtrace (with dependencies):
com.microsoft.VirtualPC.Networking.1040(7.0.2)@0x5 25ef000
Exception state (sv=0x517BCC80)
PC=0x9001FF40; MSR=0x0000F030; DAR=0x007C3000; DSISR=0x42000000; LR=0x0000F458; R1=0xBFFFF0C0; XCP=0x00000030 (0xC00 - System call)

Kernel version:
Darwin Kernel Version 8.4.0: Tue Jan 3 18:22:10 PST 2006; root:xnu-792.6.56.obj~1/RELEASE_PPC

*********

[ghoti]

VirtualPC seems to be involved, since it shows up in two of your backtraces. Perhaps something goes to sleep while you're not using the machine, and then some network traffic comes in through the network, causing it to crash.

Do you need Outlook in VPC? Can't you use VPN on the Mac, and perhaps just another mail program (or Entourage, if you need more than just mail from Outlook)? Trying that would at least help to narrow the problem down. Perhaps you could start by trying to set up the VPN on the Mac, but keep using Outlook. It could be that the VPN software is doing funny things to Windows/VPC.

[jcoley2]

Originally Posted by ghoti Do you need Outlook in VPC? Can't you use VPN on the Mac, and perhaps just another mail program

Yes. I like using VPC with VPN hooked to office while I have iMail hooked into other emai laccounts outside the VPN tunnel. If I VPN in OS X I cannot get the rest of my mail.