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Massive Plex buffering with AppleTV 4K and iMac


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Massive Plex buffering with AppleTV 4K and iMac
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kieran
Tweeting @kierankelly
 
Join Date: Jan 2005
Location: New York City
 
2020-11-14, 18:57

I've been using Plex on my iMac for a few years now.

Recently, I've started to run into a lot of buffering when trying to watch shows and movies. The show will play for a few seconds, and then buffer for a few minutes, before playing any more. Recently, it's also started buffering in the middle of shows as well.

I've got the Plex server on a 2019 3.6Ghz iMac with 16 GB of RAM, so should have plenty of horsepower. The media lives on an external SSD adn is streamed over WiFi to the Apple TV 4K. (Been thinking of trying to hardwire the Apple TV, but that would require plugging into the iMac and sharing the WiFi connection from the iMac via ethernet)

I've read all of the forum pots on Reddit, Plex forums, etc... and I can't seem to figure this out.

Anyone have any suggestions on how I can hopefully fix this?
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turtle
Lord of the Rant.
Formerly turtle2472
 
Join Date: Mar 2005
Location: Upstate South Carolina
 
2020-11-15, 10:35

I had that happen to mine recently too and I forced the AppleTV to reboot to resolve it. I think it is something with the most recent Plex.app update on the AppleTV. I'm pulling my media via NAS so I'm getting even slower read speeds than you should be.

Louis L'Amour, “To make democracy work, we must be a notion of participants, not simply observers. One who does not vote has no right to complain.”
MineCraft? mc.applenova.com | Visit us! | Maybe someday I'll proof read, until then deal with it.
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kieran
Tweeting @kierankelly
 
Join Date: Jan 2005
Location: New York City
 
2020-11-15, 19:25

I can't even begin to tell you how many times I've tried that. It's really frustrating. Sometimes it keeps us from watching almost anything, but then today, we had one 30 second buffer and then watched 4 episodes of a show in a row with no issue.

Really just seems like a bug somewhere or some network issue, but it persists amongst different players on AppleTV. We're using Infuxe, Plex, & Catch and they all do the same thing.
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turtle
Lord of the Rant.
Formerly turtle2472
 
Join Date: Mar 2005
Location: Upstate South Carolina
 
2020-11-17, 10:41

That sounds like a server side bug then. I've encountered it a few times but it seems relatively minor in my uses. I know the Plex app crashes every time we load it on an older pre-HD AppleTV. Shame really, it is in our media room. I'm just holding out until Apple releases an upgrade.

Louis L'Amour, “To make democracy work, we must be a notion of participants, not simply observers. One who does not vote has no right to complain.”
MineCraft? mc.applenova.com | Visit us! | Maybe someday I'll proof read, until then deal with it.
  quote
kieran
Tweeting @kierankelly
 
Join Date: Jan 2005
Location: New York City
 
2020-11-17, 22:14

Not sure if this is was a solution or whether it just didn't happen today when watching a TV show, but here's what I've done.

I've run an ethernet cable from the AppleTV 4K to the Thunderbolt Display connected to my iMac which is sharing it's wifi connection over ethernet with the AppleTV.

No idea if that Willa cutely make any difference, but it seemed to work now.
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kieran
Tweeting @kierankelly
 
Join Date: Jan 2005
Location: New York City
 
2020-11-29, 22:40

So I plugged in the ethernet cable form the Apple TV to the iMac and I haven't gotten any buffering issues since.

However, I normally run a VPN on the iMac for torrenting reasons, but when I have the VPN on the iMac, I can't get a connection on the Apple TV.

IS there a setting that would make this work? Something that I may have missed?
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turtle
Lord of the Rant.
Formerly turtle2472
 
Join Date: Mar 2005
Location: Upstate South Carolina
 
2020-11-30, 15:25

There is a method to do split-VPN that might work for what you are trying to accomplish. I don't personally trust it if there is going to be any torrent passing through that *might* not want to be noticed.
What about a switch that goes from the router to the AppleTV and another port to the iMac instead? I'm not sure of the exact setup you have but the iMac and AppleTV could be on the same wired network (with Plex working) and the iMac maintain it's VPN.

Louis L'Amour, “To make democracy work, we must be a notion of participants, not simply observers. One who does not vote has no right to complain.”
MineCraft? mc.applenova.com | Visit us! | Maybe someday I'll proof read, until then deal with it.
  quote
kieran
Tweeting @kierankelly
 
Join Date: Jan 2005
Location: New York City
 
2020-11-30, 17:45

Hmm. Not sure how involved I want to get. Right now, I only have my torrents set to download from 12am to 6am, so if it's just me turning off my VPN on and off during those times, I can do that.

That being said, is there anyway that I can automate having an application launch and quit at the same time every day?
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turtle
Lord of the Rant.
Formerly turtle2472
 
Join Date: Mar 2005
Location: Upstate South Carolina
 
Yesterday, 10:12

There are programs you can get that will allow scheduled application loading and quitting. They say you can use Automator but I've never gotten it to work right. Apple Scripting is an option too, but not worth my time to learn just for something this simple. You can also do bash scripts that run via cron/launch daemons. All of these other than the program you would buy are way more technical than I get the feeling you want to entertain.

The challenge with just turning off the VPN when not using it is when midnight comes around and you're still watching a show and the torrents start up you are left with them not passing through the VPN.

If you'd like I'd be happy to walk you through getting a solid setup that would allow you to accomplish the VPN on the iMac and wired AppleTV.

Louis L'Amour, “To make democracy work, we must be a notion of participants, not simply observers. One who does not vote has no right to complain.”
MineCraft? mc.applenova.com | Visit us! | Maybe someday I'll proof read, until then deal with it.
  quote
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