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Apple Retail Store Return Policy


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Apple Retail Store Return Policy
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JK47
Senior Member
 
Join Date: Aug 2004
 
2006-01-17, 18:55

Does anyone know what the return policy for the Apple retail stores is regarding iPods? I have an unopened iPod shuffle that I'd like to return, unfortunately I don't have the receipt. Would it be possible for me to return this, even if it is only for a store credit? Thanks for the advice...

Last edited by JK47 : 2006-01-17 at 20:38.
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neiltc13
Senior Member
 
Join Date: Jan 2006
 
2006-01-17, 19:05

To be honest I think you'd be able to get more money for selling an unopened iPod mini on eBay - these things are extremely rare.
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PB PM
Sneaky Punk
 
Join Date: Oct 2005
Location: Vancouver, BC
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2006-01-17, 19:22

Yeah, you'd get at least $100 more than you paid for it on ebay, people are desperate or so it seems, to get iPod minis.
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FFL
Fishhead Family Reunited
 
Join Date: May 2004
Location: Slightly Off Center
 
2006-01-17, 19:27

It's been a while since Apple Stores sold minis - how long have you had it, anyway?

Regardless, you can return an item without a receipt, as long as it's within 14 days. There should be no restocking fee for an unopened item. They can just scan the serial number and they'll find your purchase in their computer, and will know the purchase date.
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JK47
Senior Member
 
Join Date: Aug 2004
 
2006-01-17, 20:38

Quote:
Originally Posted by FFL
It's been a while since Apple Stores sold minis - how long have you had it, anyway?
WHOOPS, it's a shuffle. My mistake Editing original post...
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pilot1129
Senior Member
 
Join Date: Mar 2005
Location: Alexandria, VA
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2006-01-17, 21:13

that makes a difference. you'd be better off returning it
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Robo
Formerly Roboman, still
awesome
 
Join Date: Jul 2004
Location: Portland, OR
 
2006-01-17, 21:22



I want an iPod mini. I love the design of it...it's an icon.

Someday, when I'm inevitably rich and famous, I'd love to have a large collection of Apple stuff - all the major designs of the Jobs 2.0 era, for sure.

I'd be a bit of a stickler, though, because I'd require that everything be new and sealed (when I get it). I'm kinda obsessive compulsive like that.

and i guess i've known it all along / the truth is, you have to be soft to be strong
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JK47
Senior Member
 
Join Date: Aug 2004
 
2006-01-17, 22:04

Quote:
Originally Posted by FFL
Regardless, you can return an item without a receipt, as long as it's within 14 days.
And if it's not within 14 days...(belated christmas gift)?
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FFL
Fishhead Family Reunited
 
Join Date: May 2004
Location: Slightly Off Center
 
2006-01-17, 22:24

Quote:
Originally Posted by JK47
And if it's not within 14 days...(belated christmas gift)?
If you are asking for a store credit instead of a refund, I believe they'd be pretty lenient, esp. if you explain the belated gift thing. Be honest, nice, and willing to work with them via a store credit, and you will most likely receive the same back from them.
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JK47
Senior Member
 
Join Date: Aug 2004
 
2006-01-17, 22:29

Great, thanks. I could definitely use the $100-ish credit to get iLife '06.
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