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Does Mac OsX Help Suck?


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Does Mac OsX Help Suck?
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billybobsky
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Join Date: May 2004
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2005-12-11, 22:13

So I can't actually search for topics in the Mac help... I was wondering if this is a common problem or am I experiencing a freak occurance?...

OS X 10.4.3
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Enki
Senior Member
 
Join Date: Nov 2004
 
2005-12-11, 22:17

Freak occurrence. Help search works for me.
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scratt
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2005-12-11, 22:19

Quote:
Originally Posted by billybobsky
So I can't actually search for topics in the Mac help... I was wondering if this is a common problem or am I experiencing a freak occurance?...

OS X 10.4.3
It's happend to me a few times with OS X. The next update has normally fixed it. Typically what I would get is an empty Help window with no info, and no response to searching...

I seem to remember it happened after I had installed a piece of software that was not 'up to date' for the particular version of OS X I was on, and had help integration. I guess it breaks something...

I am guessing you have already tried to Repair Permission etc. ?

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Brad
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Join Date: May 2004
Location: Zone of Pain
 
2005-12-11, 22:29

I experienced similar suckitude with Help just yesterday. Clicking on a result from any search kept taking me back to the main page instead of to the actual answer. Let's see if it still does that... nope. It seems to have magically cured itself.

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billybobsky
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Join Date: May 2004
Location: Inner Swabia. If you have to ask twice, don't.
 
2005-12-11, 23:35

Hmm...

Edit: repairing permissions didn't change anything... damn buggy help...

Last edited by billybobsky : 2005-12-11 at 23:46.
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v.noir
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Join Date: Apr 2005
Location: 成都
 
2005-12-12, 00:45

I've had that kind of thing happen with Help (in most programs that use Mac OS's built-in help viewer) ever since 10.3.6 (or whatever I got with my PowerBook a year or so ago). Help Viewer SUCKS. I did a fresh format & install of Tiger when I got it too, and help still sucks.

...and all the wolves were found upside-down in a box!
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AWR
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Join Date: Jun 2005
Location: State of Flux
 
2005-12-12, 08:41

I had problems like yours and those listed above. Reinstall cured my Help, but seems pretty drastic. Just curious, what type of connection to the internet do you use (and if it is wireless, what's the signal strength?).
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billybobsky
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Join Date: May 2004
Location: Inner Swabia. If you have to ask twice, don't.
 
2005-12-12, 12:13

Wireless/DSL... full signal strength...

But I believe the help is localized on the harddrive...
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julesstoop
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Join Date: Oct 2004
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2005-12-12, 12:21

Most of it is indeed.
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rollercoaster375
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2005-12-12, 12:22

I've had this same issue numerous times. I have yet to find a solution for it.
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InactionMan
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Join Date: May 2004
 
2005-12-12, 13:20

I've also found that the OS X Help thing to be an awful, awful pile of crap. Sometimes it works, sometimes it doesn't. Sometimes it crashes on launch. Sometimes it just takes over the menu bar and that's it.

It's about as helpful as the retarded help dog Windows has.
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Yochanan
Member
 
Join Date: May 2005
 
2005-12-12, 14:51

When I'm in Finder "Help" just crashes on launch. It's generally ok everywhere else. I think the Finder "Help" bug is fixed for me now though.
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Dorian Gray
Veteran Member
 
Join Date: May 2005
Location: Paris, France
 
2005-12-12, 15:14

Yes, the Help Viewer is not very good. It's practically unusable on a dial-up connection for example. Generally speaking, it works better when your Mac is not connected to the internet even if you have a fast connection.

Computer help systems are nearly useless on all platforms. It is generally much quicker to randomly try things or hit Google. Oh for the days of printed manuals...
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SonOfSylvanus
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Join Date: May 2004
Location: London Town
 
2005-12-12, 15:40

Quote:
Originally Posted by InactionMan
I've also found that the OS X Help thing to be an awful, awful pile of crap. Sometimes it works, sometimes it doesn't. Sometimes it crashes on launch. Sometimes it just takes over the menu bar and that's it.
Same here.
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Maciej
M AH - ch ain saw
 
Join Date: May 2004
 
2005-12-12, 15:55

I haven't had a successful search with help yet. I always have to navigate through indexes to find what I need.
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