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Disturbing Truth About Apple, iPods and iTunes


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Disturbing Truth About Apple, iPods and iTunes
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canyouhearmenow
BANNED
I am a duplicate account.
 
Join Date: Apr 2006
 
2006-04-18, 13:31

Before you purchase an iPod consider the potential downside. Once you are an Apple customer, your dependence on them may work against you.

iPod- a word that was practically unheard of five years ago has so thoroughly become part of the common vernacular it hardly needs explaining. For those living in a cave since 2000, the iPod is Apple's wildly successful MP3 music and video storage device. The iPod is high tech, easy to use and beautifully designed. While Apple sells these units by the truckload, the real profit is in selling CONTENT for them. That's where Apple's iTunes Music Store comes in. And where the trouble begins.

Content Is King

Recently, Apple's iTunes Music Store celebrated its one BILLIONTH download to iPod users across the globe. Apple's success, as a result of its progressive technology, has its stock shares riding high as smiling executives and investors calculate their rising profits.

Per their recent marketing campaigns, Apple would have you believe that their system is infallible. Get an iPod, download some music and you too can tune out the world, dancing and roller skating through life without a care. But a closer look at the operation of Apple reveals that your gleeful listening experience may be stopped suddenly and without notice.

Is Anyone There?

When you have a problem with your iPod, Apple computer or other hardware, Apple offers person to person, technical support over the phone. And although you will likely end up spending several times what you paid for your iPod on iTunes music, customer support for iTunes is practically non existent.

You may experience trouble with iTunes downloads, for instance. If you call Apple, they will direct you to email your problem or question to the proper iTunes department. It may take several days for you to get an email response. That response, when it arrives, may not address your specific question. It is more likely to consist of a generic, prepared answer that, if you are very lucky, solves your problem.

Or you may be asked to clarify what is wrong. Your response to that will be followed several more days of waiting for another generic return message, and so on. A surprisingly non-efficient way to handle problems for a world class leader in consumer friendly technology. This might have you deciding that getting the music you need from your local store is easier and quicker than dealing with iTunes' archaic email support.

Welcome To The Labyrinth

Apple also offers a discussion board on it's website. Here you will find a myriad of subjects to sift through concerning various problems and fixes. Apple will also refer you to this board for iTunes issues in lieu of giving bona fide, personal, technical support. You can spend hours fruitlessly searching different topics using keywords and still not find your answer. On the plus side, you may find information here that Apple's Tech Support representatives are either unaware of or are forbidden to give. The point is, if iTunes is the source of the problem, the phone tech support for your iPod or Apple computer is of no use here.

The Silent Treatment

When it comes to living in denial, Apple is more dysfunctional than anyone you'll see on Dr. Phil. Early last year, Apple's Discussion Board was flooded with posts complaining that the iTunes music store suddenly stopped working. This widespread glitch left many longtime users as well as those who had just gotten iPods as holiday gifts with nothing to listen to. Apple's response was painfully slow. No official statement, press release or acknowledgment of the problem ever came from Apple. It took several weeks for iTunes to be functional again.

At least when there is a problem at rival Microsoft, it is openly admitted and users are kept in the loop concerning fixes and patches. Apple's hubris seems to have reached a level of where their attitudes is, "Even though we've sold you technology which makes you dependent on us, we don't have to tell you anything. If there's a problem, just sit and wait."

Not that Apple doesn't have a record of dragging their feet. Many iPod owners are still waiting for their settlement checks from the Apple iPod battery fiasco from YEARS ago. This was a problem Apple initially tried to ignore, then deny and finally had to make good on. But only after a class action lawsuit was initiated.

Upside Down

At Apple, It used to be that hardware sales was the main thrust. That drove the need for peripherals, accessories and software. Selling content was a distant afterthought. That has changed.

iTunes is now a driving force behind Apple's hardware sales. Downloadable content creates the need for people to buy iPods. Sales of which were up 220% in 2005 according to iLounge.com. As a result of this exposure, many iPod users end up buying Apple computers and peripherals. In January, 2006, Apple announced a 20 percent growth in Macs and 207 percent growth in iPods over the year-ago quarter. With content pushing hardware sales, iTunes is becoming the tail that wags the dog.

In 2006, iTunes will account for 5% of Apple's total revenue, according to iLounge.com. As iTunes continues to add music and video content, that number will surely grow. Apple's business model is becoming more and more dependent on iTunes for its revenue. And that means Apple's business platform is turning upside down. This may turn out to bean unstable structure.

When the bottom of this inverse model fails (iTunes), everything else comes crashing down. If people ever get fed up with iTunes and/or find a better content provider elsewhere, Apple is in for a world of hurt. A vital part of their lifeblood, download purchases, will plummet. This will cause a chain reaction of slower sales of iPods, computers, accessories and peripherals.

You'd think keeping iTunes customers happy should be a paramount concern for Apple. It's the very thing that created their recent popularity and increasingly supports the rest of their infrastructure. Yet iTunes customers remain on the lowest rung when it comes to viable customer support.

Huh?

Another drawback to iTunes is that the 30 second sample they provide to entice you to buy a song is often poorly chosen. The sound snippets do not always reveal the main riff, hook, chorus, vocals or enough of a part of the song that really matters, for consumers to make an informed decision. Sometimes listeners are left with little more than a repetitive beat on which to base their buying decision. More focus on representing critical parts of songs in iTunes samples is sorely needed. It's only fair to the artists who work so hard to create music that it be given a respectable chance to be heard and purchased.

It's true that the risk of downloading a song you don't like is limited to the 99 cents you pay and your time. However, many people will not gamble on downloading a song they are not sure they like. The loss of potential download revenues to Apple and the artists they represent can be huge. Keep in mind that 99 cents, multiplied by several hundred purchases a year and millions of iTunes customers, adds up to a lot of money. As we've seen, eventually it can be in the billions.

Roach Motel Design

iPod owners also have to deal with the fact that Apple designed it as a "one way" device. Music gets in but it doesn't get out. Your computer's hard drive may unexpectedly crash one day. Or you may experience a malfunction that otherwise causes you to lose your computer's music library. This happens more often than you might think. Unfortunately, you cannot use your iPod to reconstitute your music library. Or so Apple would have you believe.

As you desperately seek an answer to replacing your lost music, what Apple Technical Support Personnel will not voluntarily tell you that is that there is a simple way to get it back. There are inexpensive, third party applications that do allow you to transfer data from your iPod back to your computer. Or to another computer. For only 8 dollars, Podworks from Scifihifi works quite well. For those that have lost entire music libraries and have gotten no help from Apple Tech Support, this is a godsend. Podworks is available at http://www.scifihifi.com/podworks/

What Me Worry?

Perhaps the mindless dancers and skaters in Apple's iPod ads are really meant to represent Apple executives in some Nero like parody. Instead of playing fiddles while their empire is on fire, they zone out with iPod music leaving their followers to deal with the aftermath of a frustrating lack of tech support, non existent communication and unrevealing song samples.

Getting To The Core Of Apple

Investing several hundred dollars in an iPod and iTunes downloads, only to find a lack of support when you really need it, can be quite disconcerting. The fun fantasy portrayed in Apple's iPod ads soon turns to harsh reality. Short of counseling with a qualified therapist, there are some things you can do.

If you experience a problem with iTunes, call Apple's Sales Dept. and act as a potential new customer interested in buying an iPod. You will get faster and more helpful service than if you call Apple Tech Support. Let them know you are concerned about a problem your "friend" has with iTunes. Ask if they can help resolve this before you make your "purchase". This also has the benefit of letting Apple know that an iTunes problem could be affecting iPod sales.

You can access email and phone numbers to Apple executives directly to express your concerns (see below). This may not solve your problem but at least you will have informed them about what is wrong and how you feel. As oblivious as Apple can be, at some point even they need to be concerned about their image and potential negative publicity.

Post your problem on the Apple Discussion Board. You may get an answer from someone who knows more than your average Apple Techie (there are lots of these folks around). At the least there will be a posted record of the problem should the higher ups at Apple ever care to look.

Post your complaint on various message boards and blogs on the internet. Get the word out about the problem and how it is being handled. Perhaps if enough weight is brought to bear by enough people, Apple will eventually change their policy regarding iTunes support, and overall disclosure and accountability.


Apple Sales: 1-800-MY-APPLE

Apple Contact Information:

Steve Jobs
CEO
stevejobs@apple.com

Katie Cotton
Vice President of Worldwide Corporate Communications
katiec@apple.com

Natalie Kerris
Director
nat@apple.com
(408) 974-6877


Tom Neumayr
Manager, iTunes & iPod
tneumayr@apple.com
(408) 974-1972

Amy Gardner
iTunes
agardner@apple.com
(408) 974-2292

Jaime Schopflin
iPod
jaimes@apple.com
(408) 974-3314


Apple Headquarters:
Apple
1 Infinite Loop
Cupertino, CA 95014



Edit: I'm removing 'your' commercial link.

Last edited by Windswept : 2006-04-18 at 13:45.
  quote
Bancho
Member
 
Join Date: Sep 2005
Location: Maple Valley, WA
 
2006-04-18, 13:36

http://reviews.cnet.com/5420-6450_7-...eadID=1545 03

Spamming the net with this cut-and-paste must be fun.
  quote
DMBand0026
Veteran Member
 
Join Date: May 2004
Location: Chicago
 
2006-04-18, 13:38

You're such a retard.

Visit here for all your Apple related tech support needs:

www.suckmynuts.com


Retard.
  quote
chucker
 
Join Date: May 2004
Location: near Bremen, Germany
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2006-04-18, 13:39

Quote:
Originally Posted by canyouhearmenow
iPod- a word that was practically unheard of five years ago
Seeing as iPod was introduced October 23, 2001, i.e. less than five years ago, it would have been weird for the word to be well-known before that.

Quote:
While Apple sells these units by the truckload, the real profit is in selling CONTENT for them. That's where Apple's iTunes Music Store comes in.
Incorrect. The iTunes Music Store operates at very low profits; in some countries, it is even a deliberate loss leader. You have it backwards: iTunes, and by extension the iTunes Music Store, are provided free (actual content costs aside) to make people buy iPods. iPod is where the huge revenues are.

Quote:
You may experience trouble with iTunes downloads, for instance. If you call Apple, they will direct you to email your problem or question to the proper iTunes department. It may take several days for you to get an email response. That response, when it arrives, may not address your specific question. It is more likely to consist of a generic, prepared answer that, if you are very lucky, solves your problem.
Um. Could this be any more hypothetical? What "trouble"? And how is a 99 cent download worth waiting several days? When you go to a café and end up not liking the coffee that was served, do you spend several days, phone calls, e-mail exchanges and visits in order to have it settled?

Quote:
This might have you deciding that getting the music you need from your local store is easier and quicker than dealing with iTunes' archaic email support.
What "local store" lets you buy a single song to begin with?

Quote:
Not that Apple doesn't have a record of dragging their feet. Many iPod owners are still waiting for their settlement checks from the Apple iPod battery fiasco from YEARS ago.
A "fiasco" that was simply based on incorrect facts. I strongly recommend you read this site.

Quote:
In 2006, iTunes will account for 5% of Apple's total revenue, according to iLounge.com. As iTunes continues to add music and video content, that number will surely grow. Apple's business model is becoming more and more dependent on iTunes for its revenue. And that means Apple's business platform is turning upside down. This may turn out to bean unstable structure.
5% and "more and more dependent"? Excuse me?

For the rest, all I can say is: tl;dr.
  quote
Bryson
Rocket Surgeon
 
Join Date: Feb 2005
Location: Whitby
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2006-04-18, 14:00

What? Apple are out to make money? Damn those crazy kids!

The only suitable way to reply is through a picture which I think conveys the subtle and complex nuances of my understanding of your insightful post:

  quote
Brad
Selfish Heathen
 
Join Date: May 2004
Location: Zone of Pain
 
2006-04-18, 14:05

This thread is TOAST.

Buh-bye, Señor Sapamanito Estúpido.
  quote
Brad
Selfish Heathen
 
Join Date: May 2004
Location: Zone of Pain
 
2006-04-18, 14:12

On second thought, I'm going to leave this thread open so people can continue to tear his post to shreds, as chucker has exquisitely demonstrated.

Have at it!
  quote
sirnick4
I was knighted
 
Join Date: Mar 2005
Location: Houston, TX
Send a message via AIM to sirnick4  
2006-04-18, 14:23

I think this dude wants an iPod.
  quote
MrENGLISH™
HerrDEUTSCH™
 
Join Date: Jan 2006
Location: Philadelphia, PA
 
2006-04-18, 14:36

Quote:
Originally Posted by sirnick4
I think this dude wants an iPod.
I agree. Let's start collecting donations towards the purchase of an iPod and an iTunes Music Store Gift Card for our friend "canyouhearmenow"
  quote
torifile
Less than Stellar Member
 
Join Date: May 2004
Location: Durham, NC
Send a message via AIM to torifile  
2006-04-18, 14:51

Quote:
When you have a problem with your iPod, Apple computer or other hardware, Apple offers person to person, technical support over the phone. And although you will likely end up spending several times what you paid for your iPod on iTunes music, customer support for iTunes is practically non existent.
Because a $2000 computer and a $.99 song should get the same level of support. Sure.

Quote:
Apple also offers a discussion board on it's website. Here you will find a myriad of subjects to sift through concerning various problems and fixes. Apple will also refer you to this board for iTunes issues in lieu of giving bona fide, personal, technical support. You can spend hours fruitlessly searching different topics using keywords and still not find your answer.
If you can't find what you're looking for on Apple's discussion boards, there's always an option to start a new thread. And people like me post regularly over there, giving much better answers than you would get on the phone with a level 1 tech support person.

Quote:
This widespread glitch left many longtime users as well as those who had just gotten iPods as holiday gifts with nothing to listen to.
Last I checked, you could put songs from your own CD collection on the iPod. Lemme check again... yup. Still can.

Quote:
Many iPod owners are still waiting for their settlement checks from the Apple iPod battery fiasco from YEARS ago.
That has nothing to do with Apple. That's the good ol' American legal system at work.

Quote:
With content pushing hardware sales, iTunes is becoming the tail that wags the dog.
Huh? iTunes downloads has not changed a thing about the way Apple designs its hardware.

Quote:
When the bottom of this inverse model fails (iTunes), everything else comes crashing down.
So my computer will stop working if the iTunes music store stops working? Wow. That's scary! I'm glad you told me!!! Thanks!

Quote:
The sound snippets do not always reveal the main riff, hook, chorus, vocals or enough of a part of the song that really matters, for consumers to make an informed decision. Sometimes listeners are left with little more than a repetitive beat on which to base their buying decision. More focus on representing critical parts of songs in iTunes samples is sorely needed.
WTF are you talking about here? I've never thought that the preview was uninformative. In fact, it's helped me make very wise choice when it comes to deciding among several versions of the same song.

Quote:
However, many people will not gamble on downloading a song they are not sure they like. The loss of potential download revenues to Apple and the artists they represent can be huge.
Wait. Up above you go on and on about how big the iTMS is getting and here you're saying that it's doing poorly? Get your story straight. And if you're right about this statement, then what the hell are you complaining about since the iTMS is doomed to failure?

Quote:
iPod owners also have to deal with the fact that Apple designed it as a "one way" device. Music gets in but it doesn't get out. Your computer's hard drive may unexpectedly crash one day. Or you may experience a malfunction that otherwise causes you to lose your computer's music library. This happens more often than you might think. Unfortunately, you cannot use your iPod to reconstitute your music library.
There is an obvious need for this measure. Remember this:
Quote:
It's only fair to the artists who work so hard to create music that it be given a respectable chance to be heard and purchased.
You think that if it were simple to get music off an iPod, people wouldn't do it all the time?

Quote:
Or so Apple would have you believe.

As you desperately seek an answer to replacing your lost music, what Apple Technical Support Personnel will not voluntarily tell you that is that there is a simple way to get it back.
And that's the reason we have the internet. There are ALWAYS ways to figure something out if you know how to ask or whom to ask.

What a waste of time. I can't believe I spent all this time reading and responding to such drivel. At least I got paid for it.
  quote
GWARREN
Member
 
Join Date: Mar 2005
Location: Glasgow
 
2006-04-18, 14:52

I think that what a lot of people forget is that the reason you can't copy music from your iPod to your computer very easily is to prevent people transferring music between all their friend's computer 30Gb at a time. This way keeps the music industry on Apple's side.

PixelMix - an (almost) daily photoblog for Scotland.
BlockSoft - donationware for OSX.
  quote
sirnick4
I was knighted
 
Join Date: Mar 2005
Location: Houston, TX
Send a message via AIM to sirnick4  
2006-04-18, 14:54

Quote:
Originally Posted by GWARREN
I think that what a lot of people forget is that the reason you can't copy music from your iPod to your computer very easily is to prevent people transferring music between all their friend's computer 30Gb at a time. This way keeps the music industry on Apple's side.
Ding Ding!

I don't understand why people don't realize this.
  quote
Windowsrookie
Veteran Member
 
Join Date: Oct 2005
Location: Minnesota
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2006-04-18, 14:56

FREE IPOD!!!! BUY NOW!!!!! NO SMAMM NOT!!!!1 !@@$#%!!! FREE IPOD+PLEATHER CASE!!!!!! JUST ENETER YOUR EMAIL ADDRESS AND SOCIAL SECURITY NUMBER.!!!! ABSOLUTLY FREE NO SCAM!!!





  quote
billybobsky
BANNED
I am worthless beyond hope.
 
Join Date: May 2004
Location: Inner Swabia. If you have to ask twice, don't.
 
2006-04-18, 15:07

Quote:
Originally Posted by Bryson

I.... i.... i................................................. .................................................. ............................
  quote
JayReding
Member
 
Join Date: Oct 2004
Location: Minneapolis, MN
 
2006-04-18, 16:09

Hey look at this dead horse! Good thing I've got this baseball bat handy!

Quote:
Originally Posted by canyouhearmenow
Before you purchase an iPod consider the potential downside. Once you are an Apple customer, your dependence on them may work against you.
Strange, that's what they said about my heroin dealer, and I'm just... ooohh... I'm soooo cooolllddd...

Quote:
iPod- a word that was practically unheard of five years ago has so thoroughly become part of the common vernacular it hardly needs explaining. For those living in a cave since 2000, the iPod is Apple's wildly successful MP3 music and video storage device. The iPod is high tech, easy to use and beautifully designed. While Apple sells these units by the truckload, the real profit is in selling CONTENT for them. That's where Apple's iTunes Music Store comes in. And where the trouble begins.
This term is self-explanatory. So let me explain it.

Quote:
Content Is King
Hail To The King, Baby

Quote:
Recently, Apple's iTunes Music Store celebrated its one BILLIONTH download to iPod users across the globe. Apple's success, as a result of its progressive technology, has its stock shares riding high as smiling executives and investors calculate their rising profits.

Per their recent marketing campaigns, Apple would have you believe that their system is infallible. Get an iPod, download some music and you too can tune out the world, dancing and roller skating through life without a care. But a closer look at the operation of Apple reveals that your gleeful listening experience may be stopped suddenly and without notice.
You forgot that buying songs from iTunes will make supermodels want to have sex with you, regrow hair, and possibly lead to world peace.

Quote:
Is Anyone There?
Just Us Chickens

Quote:
When you have a problem with your iPod, Apple computer or other hardware, Apple offers person to person, technical support over the phone. And although you will likely end up spending several times what you paid for your iPod on iTunes music, customer support for iTunes is practically non existent.
Except for the part where it isn't. In fact, try calling Sony about a broken CD and see how far you get. I know I've had Apple help me with deauthorizing computers on my iTunes account after I forgot to deauthorize some old machines before I wiped their drives.

Quote:
You may experience trouble with iTunes downloads, for instance. If you call Apple, they will direct you to email your problem or question to the proper iTunes department. It may take several days for you to get an email response. That response, when it arrives, may not address your specific question. It is more likely to consist of a generic, prepared answer that, if you are very lucky, solves your problem.
Welcome to the world of tech support.

Quote:
Or you may be asked to clarify what is wrong. Your response to that will be followed several more days of waiting for another generic return message, and so on. A surprisingly non-efficient way to handle problems for a world class leader in consumer friendly technology. This might have you deciding that getting the music you need from your local store is easier and quicker than dealing with iTunes' archaic email support.
Well, I prefer the model in which a scantily clad and incredibly sexy iTunes Assistant parachutes onto my balcony and fixes my problem. Unfortunately, we live in the real world.

Oh, and if you want to get your music from the local store, you can always rip it to your iPod and take it with you that way... hey, are those jackboots I hear? Bloody RIAA!

Quote:
Welcome To The Labyrinth
Does that mean I get to meet David Bowie?

Quote:
Apple also offers a discussion board on it's website. Here you will find a myriad of subjects to sift through concerning various problems and fixes. Apple will also refer you to this board for iTunes issues in lieu of giving bona fide, personal, technical support. You can spend hours fruitlessly searching different topics using keywords and still not find your answer. On the plus side, you may find information here that Apple's Tech Support representatives are either unaware of or are forbidden to give. The point is, if iTunes is the source of the problem, the phone tech support for your iPod or Apple computer is of no use here.
Except for the fact that they will almost certainly help you if you've bought a Mac. Then again, I have AppleCare. I also slaughtered a thousand chickens on a full moon and bathed in their blood while wearing jeans and a black turtleneck, so maybe that helps too.

Quote:
The Silent Treatment
Works Much Better Than The Noisy Treatment

Quote:
When it comes to living in denial, Apple is more dysfunctional than anyone you'll see on Dr. Phil. Early last year, Apple's Discussion Board was flooded with posts complaining that the iTunes music store suddenly stopped working. This widespread glitch left many longtime users as well as those who had just gotten iPods as holiday gifts with nothing to listen to. Apple's response was painfully slow. No official statement, press release or acknowledgment of the problem ever came from Apple. It took several weeks for iTunes to be functional again.
Odd how nobody in the tech press seems to have noticed this. Maybe you should have taken them seriously when they said that your computer needs to be plugged in to use the iTunes Music Store?

Quote:
At least when there is a problem at rival Microsoft, it is openly admitted and users are kept in the loop concerning fixes and patches. Apple's hubris seems to have reached a level of where their attitudes is, "Even though we've sold you technology which makes you dependent on us, we don't have to tell you anything. If there's a problem, just sit and wait."
Why do I have a feeling that in this person's universe, there's a bearded Spock running around.

(As a side note, the phrase "bearded Spock" just sounds sort of wrong...)

Quote:
Not that Apple doesn't have a record of dragging their feet. Many iPod owners are still waiting for their settlement checks from the Apple iPod battery fiasco from YEARS ago. This was a problem Apple initially tried to ignore, then deny and finally had to make good on. But only after a class action lawsuit was initiated.
Welcome to the world of business.

Quote:
Upside Down
And Inside-Out?

Quote:
At Apple, It used to be that hardware sales was the main thrust. That drove the need for peripherals, accessories and software. Selling content was a distant afterthought. That has changed.
No, it hasn't. Apple was, is, and always shall be a hardware company. One can avoid all sorts of silly arguments by realizing that fact. Apple's revenues are driven by hardware, not software.

Quote:
iTunes is now a driving force behind Apple's hardware sales. Downloadable content creates the need for people to buy iPods. Sales of which were up 220% in 2005 according to iLounge.com. As a result of this exposure, many iPod users end up buying Apple computers and peripherals. In January, 2006, Apple announced a 20 percent growth in Macs and 207 percent growth in iPods over the year-ago quarter. With content pushing hardware sales, iTunes is becoming the tail that wags the dog.
Except very few iPod users have significant number of songs from the iTMS - most rip the music they already own.

Quote:
In 2006, iTunes will account for 5% of Apple's total revenue, according to iLounge.com. As iTunes continues to add music and video content, that number will surely grow. Apple's business model is becoming more and more dependent on iTunes for its revenue. And that means Apple's business platform is turning upside down. This may turn out to bean unstable structure.
5% implies dependence?

I have a feeling there are some unstable structures involved here, mainly in the cranial region of the poster.

Quote:
When the bottom of this inverse model fails (iTunes), everything else comes crashing down. If people ever get fed up with iTunes and/or find a better content provider elsewhere, Apple is in for a world of hurt. A vital part of their lifeblood, download purchases, will plummet. This will cause a chain reaction of slower sales of iPods, computers, accessories and peripherals.
Causing their revenues to shrink an entire 5%! It's game over, man, GAME OVER!

Which assumes that someone can come up with a better system than iTunes. So far, that hasn't happened. Of course, were they to do that, they wouldn't support the most popular digital music player on the planet which would mean that their appeal is limited.

Again, the iPod drives music sales, not the other way around.

Quote:
You'd think keeping iTunes customers happy should be a paramount concern for Apple. It's the very thing that created their recent popularity and increasingly supports the rest of their infrastructure. Yet iTunes customers remain on the lowest rung when it comes to viable customer support.
Let's see, whom shall we support? The guy paying $0.99 or the guy paying $20,000... $0.99... $20,000... Gee, I wonder which one is going to get their posteriors kissed and which ones get the basics.

Quote:
Huh?
(Vocals By 'Lil Jon)

Quote:
Another drawback to iTunes is that the 30 second sample they provide to entice you to buy a song is often poorly chosen. The sound snippets do not always reveal the main riff, hook, chorus, vocals or enough of a part of the song that really matters, for consumers to make an informed decision. Sometimes listeners are left with little more than a repetitive beat on which to base their buying decision. More focus on representing critical parts of songs in iTunes samples is sorely needed. It's only fair to the artists who work so hard to create music that it be given a respectable chance to be heard and purchased.
As opposed to CDs, which give you NO preview whatsoever. Oh, and ensure that you have to buy an entire album to get one song. Plus, I'd wager that most people buy songs off iTunes that they've already heard elsewhere.

Quote:
It's true that the risk of downloading a song you don't like is limited to the 99 cents you pay and your time. However, many people will not gamble on downloading a song they are not sure they like. The loss of potential download revenues to Apple and the artists they represent can be huge. Keep in mind that 99 cents, multiplied by several hundred purchases a year and millions of iTunes customers, adds up to a lot of money. As we've seen, eventually it can be in the billions.
Which would make people more dependent on iTunes, thus advancing APPLE'S EVIL PLAN FOR WORLD DOMINATION.

*cue musical sting*

Quote:
Roach Motel Design
Piano Benches By Ponsonby Britt

Quote:
iPod owners also have to deal with the fact that Apple designed it as a "one way" device. Music gets in but it doesn't get out. Your computer's hard drive may unexpectedly crash one day. Or you may experience a malfunction that otherwise causes you to lose your computer's music library. This happens more often than you might think. Unfortunately, you cannot use your iPod to reconstitute your music library. Or so Apple would have you believe.

As you desperately seek an answer to replacing your lost music, what Apple Technical Support Personnel will not voluntarily tell you that is that there is a simple way to get it back. There are inexpensive, third party applications that do allow you to transfer data from your iPod back to your computer. Or to another computer. For only 8 dollars, Podworks from Scifihifi works quite well. For those that have lost entire music libraries and have gotten no help from Apple Tech Support, this is a godsend. Podworks is available at http://www.scifihifi.com/podworks/
Blame the RIAA for that. Besides, since when is it Apple's job to push third-party products that do something that Apple is not supposed to allow?

Quote:
What Me Worry?
Apparently Constantly. About *Everything*

Quote:
Perhaps the mindless dancers and skaters in Apple's iPod ads are really meant to represent Apple executives in some Nero like parody. Instead of playing fiddles while their empire is on fire, they zone out with iPod music leaving their followers to deal with the aftermath of a frustrating lack of tech support, non existent communication and unrevealing song samples.
Well, that does explain that iPod ad with the dancing Christians being fed to lions. All Steve Jobs needs to do is burn down Los Angeles and build himself a giant golden house over the ruins...

Quote:
Getting To The Core Of Apple
How Many Licks Does It Take Before This All Makes Sense?

Quote:
Investing several hundred dollars in an iPod and iTunes downloads, only to find a lack of support when you really need it, can be quite disconcerting. The fun fantasy portrayed in Apple's iPod ads soon turns to harsh reality. Short of counseling with a qualified therapist, there are some things you can do.
I'd recommend the therapist.

Quote:
If you experience a problem with iTunes, call Apple's Sales Dept. and act as a potential new customer interested in buying an iPod. You will get faster and more helpful service than if you call Apple Tech Support. Let them know you are concerned about a problem your "friend" has with iTunes. Ask if they can help resolve this before you make your "purchase". This also has the benefit of letting Apple know that an iTunes problem could be affecting iPod sales.
You can also call and pretend to be Angelina Jolie. Offer "rewards" to whoever solves your problem first.

Quote:
You can access email and phone numbers to Apple executives directly to express your concerns (see below). This may not solve your problem but at least you will have informed them about what is wrong and how you feel. As oblivious as Apple can be, at some point even they need to be concerned about their image and potential negative publicity.
You can also smear yourself in bacon fat and run naked through the Apple campus. It won't solve your problem, and you'll probably be arrested, but boy is it fun!

There's nothing that sways an executives mind more than a poorly-conceived rant in their inbox!

Quote:
Post your problem on the Apple Discussion Board. You may get an answer from someone who knows more than your average Apple Techie (there are lots of these folks around). At the least there will be a posted record of the problem should the higher ups at Apple ever care to look.

Post your complaint on various message boards and blogs on the internet. Get the word out about the problem and how it is being handled. Perhaps if enough weight is brought to bear by enough people, Apple will eventually change their policy regarding iTunes support, and overall disclosure and accountability.
Write long-winded and barely coherent rants based on utter misunderstandings of the facts and post them to Apple sites. Then get banned. Then have a bunch of people with too much time on their hands make fun of you.

Now, I feel the need to level the harshest accusation I've ever leveled against anyone here: this post had all the coherency and factual accuracy of a John C. Dvorak column.
  quote
Elysium
Environmental Bloodhound
 
Join Date: Jan 2005
Location: Land of ice and snow
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2006-04-18, 16:33

Now, this sort of idiotic logic just really bugs me. Hold on while I go catch the turnip truck you fell off of...


Quote:
Originally Posted by JayReding
Does that mean I get to meet David Bowie?
Now why would you pick David Bowie when Jennifer Connelly is there for the taking?

Formerly known as cynical_rock
censeo tentatio victum
There is no snooze button on a cat.
  quote
Kickaha
Likes his boobies blue.
 
Join Date: May 2004
Location: Hell
 
2006-04-18, 17:30

Because, in that film, she's like 14??

Okay, when the film came out, so was I, and I had the *biggest* damned crush on her... actually, I still do when she's not being all anorexic and crap. :P But the current one, not the young one. :P

My other brain is hung like a horse too.
#IRC isn't old school.
Old school is being able to say 'finger me' with a straight face.
  quote
Windswept
On Pacific time
 
Join Date: May 2004
Location: Moderator's Pub
 
2006-04-18, 17:45

Awwwww... 14-year-old Kickaha with a *massive* crush.

Ain't it thweet to contemplate?
  quote
Kickaha
Likes his boobies blue.
 
Join Date: May 2004
Location: Hell
 
2006-04-18, 17:47

Pblblblblblblt.
  quote
Windswept
On Pacific time
 
Join Date: May 2004
Location: Moderator's Pub
 
2006-04-18, 17:53

Quote:
Originally Posted by Kickaha
Pblblblblblblt.
No, I do think it's *sweet* to contemplate.

I do, I do, I really, really do!

There's hardly anything sweeter than a 14-year-old boy with a crush.

Awwwwwww...........
  quote
JayReding
Member
 
Join Date: Oct 2004
Location: Minneapolis, MN
 
2006-04-18, 18:24

Quote:
Originally Posted by Kickaha
Because, in that film, she's like 14??
Bingo...

Now, give me "Dark City" era Jennifer, and we'll talk. Well, you'll be talking, I'll be otherwise engaged.
  quote
Kickaha
Likes his boobies blue.
 
Join Date: May 2004
Location: Hell
 
2006-04-18, 18:36

Naw, I think I prefer her in The Rocketeer. Mmmm, curvy.
  quote
turbulentfurball
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2006-04-18, 18:40

What was this thread about again? Oh, it's AppleNova. Of course, it's about boobies. :smokey:
  quote
nato64
Member
 
Join Date: Mar 2005
Location: Orange, CA
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2006-04-18, 18:41

I don't even know where to begin. I'd love to go line by line and dissect this "post", but plenty of people have already done that. And, frankly, such an uninformed post isn't even worth my time.
  quote
Kickaha
Likes his boobies blue.
 
Join Date: May 2004
Location: Hell
 
2006-04-18, 18:45

Sorry, there was a *post* that started this?

Well I'll be. I just figured it coalesced out of random chaos.

*reads post*

And I defy any of you to prove me wrong on this one...

My other brain is hung like a horse too.
#IRC isn't old school.
Old school is being able to say 'finger me' with a straight face.
  quote
DMBand0026
Veteran Member
 
Join Date: May 2004
Location: Chicago
 
2006-04-18, 18:47

Quote:
Originally Posted by turbulentfurball
What was this thread about again? Oh, it's AppleNova. Of course, it's about boobies. :smokey:
More specifically Carol's boobies.

I actually figured out what all threads in AppleNova eventually boil down too, but I forgot which thread it's in now.
  quote
Elysium
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2006-04-18, 18:51

Quote:
Originally Posted by Kickaha
Because, in that film, she's like 14??
Great now I'm on the government's radar.



<runs to find tinfoil>
  quote
Kickaha
Likes his boobies blue.
 
Join Date: May 2004
Location: Hell
 
2006-04-18, 18:52

What, you thought weren't before?

Silly, silly man.

We've been watching you for a while now.





THEY.


THEY've been watching you for a while now.





Is this thing on? Damn.

My other brain is hung like a horse too.
#IRC isn't old school.
Old school is being able to say 'finger me' with a straight face.
  quote
turbulentfurball
Right Honourable Member
 
Join Date: Dec 2005
Location: Québec
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2006-04-18, 19:02

Quote:
Originally Posted by DMBand0026
More specifically Carol's boobies.

I actually figured out what all threads in AppleNova eventually boil down too, but I forgot which thread it's in now.
Do you mean this? I thought I remembered us having this conversation before

Quote:
Originally Posted by DMBand0026
Well, it's a pretty safe bet that any thread posted here will eventually degrade to discussion of one of a few things:

1. Tits
2. Carol's tits
3. Oddly placed tattoos
4. Why martial arts should be the national anthem of Canada
5. ???????
6. Profit!!!


It would also be a pretty safe bet to replace that whole list with just one thing...sex. And when I say "just one thing" I mean sex, booze, and Canada. When I say, "sex, booze, and Canada," I mean, Carol's tits.

That is all.

Screw politics, there's so much more interesting stuff to talk about.

Edit: Carol, please forgive me...it's not really my fault that most discussions turn into talks about tits, specifically yours.
  quote
DMBand0026
Veteran Member
 
Join Date: May 2004
Location: Chicago
 
2006-04-18, 19:06

Ahh, yes. That's exactly what I was thinking of. I might have to nominate that as my best post ever, or at least the most accurate.
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