[Kickaha]

Just saw this on Consumerist.com, thought I'd pass it along.

http://consumerist.com/consumer/appl...-hp-245042.php

Apple and the other PC manufacturers are using a feedback company to gather info on their customer service. You call the number in the above article instead of the normal one, they route you through, and then you have a short interview afterwards.

Hey, if the call goes badly, you can gripe immediately, right?

And of course if it goes well, you can tell them that too.

[chucker]

Company Satisfaction Effectiveness Survey Phone Apple Technical Support 100% 75% 800-894-3218 Dell Technical Support 67% 53% 800-894-3639 Gateway Technical Support 50% 50% 800-894-3552 HP Technical Support 57% 57% 800-871-4439

100% satisfaction. Beat that.

[Kickaha]

Microsoft will be announcing Live Customer Satisfaction any day now, guaranteed to give you 110% satisfaction. It will ship four years late, and only provide 60% satisfaction, of course.

[Schnauzer]

Originally Posted by Kickaha Microsoft will be announcing Live Customer Satisfaction any day now, guaranteed to give you 110% satisfaction. It will ship four years late, and only provide 60% satisfaction, of course.

but it will help refuge children